The Department of Neurology is seeking a Pro Fee Coordinator who will be responsible for assisting in maintaining and monitoring the day to day processing of functions within the business unit. Responsible as a team lead in assisting in reviewing and analyzing the accuracy of staff work. Will assist in weekly and monthly report preparation, developing office policies and procedures, serve as a lead for troubleshooting and problem solving and will be expected to exercise independent judgment. Maintain strict confidentiality of patient and staff information. Promote team work and assist in identifying areas of improvement and recommend coordinated actions to bring about changes.
Specific Duties & Responsibilities:
Responsible for maintaining and monitoring the day to day processing of assigned billing functions within the Unit.
Serve as team lead responsible for reviewing and analyzing the accuracy of staff work.
Responsible for overseeing the business unit in the absence of the management.
Assist in training new staff and existing staff members.
Provide feedback regarding problems to management and assists in problem resolution.
Generate weekly and monthly productivity reports as assigned.
Communicate with appropriate individuals outside the assigned department or institution as designated by management.
Assists management in assigning and tracking a portion of the daily work.
Serves as back-up for report generation in Manager's absence.
Serve as a resource for staff questions and provides staff training as needed.
Identifies and resolve key issues and takes appropriate action to respond to complex patient and medical insurance inquiries.
Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
Working knowledge of JHU/ PBS Billing Applications.
Utilize online resources to facilitate efficient claims processing.
Uses relevant functions of (EPIC) billing system.
Professional & Personal Development:
Participate in on-going educational activities.
Assist in the training of staff.
Keep current of industry changes by reading assigned material on work related topics.
Complete three days of training annually.
Department Specific Responsibilities:
Responsible for monthly incentive audits.
Must adhere to Service Excellence Standards.
Continuous Performance Improvement
Supervision of Others:
Assist supervisor and/or manager; expected to make recommendations on operations improvements.
Minimum Qualifications (Mandatory):
High School/GED required.
Two years' experience medical billing experience in a similar environment is required.
Associate's degree or higher level degree preferred.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Special Knowledge, Skills & Abilities:
Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.
Strong organizational and analytical skills.
Excellent organizational skills.
Aptitude for figures and attention to detail.
Ability to interact effectively.
Capable of meeting deadlines and working well under pressure.
Knowledge of PCs and PC applications.
Excellent interpersonal, communication and customer service skills required.
Knowledge of JHM and JHU/ PBS billing applications.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Classified Title: Pro Fee Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Hourly Pay Rate Range: $15.41 - $21.21/hr (commensurate with experience) Employee group: Full Time Schedule: Monday - Friday, 8:30 am - 5:00 pm Exempt Status: Non-Exempt Location: JH at White Marsh Department name: SOM Neuro Production Unit Billing Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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