The Peabody Towson Preparatory is seeking a Receptionist who will be the point person for Saturday operations at the Preparatory. This individual will serve as the Towson Preparatory Receptionist for faculty, students and parents, providing a variety of customer information duties. Greets and directs student and parents. Monitors the building and the studios; manages the children and traffic flow. Supports faculty with basic administrative needs. Securely opens and closes building along with Security. Provides office assistance necessary for the smooth flow of operations and activities. Assists with setting up and running special events, such as recitals.
Must be knowledgeable of the weekend activities and Towson Preparatory procedures and activities. While this position is primarily to provide coverage for weekly Saturday classes and occasional Sunday activities, there may also be opportunity to provide additional support and substitute weekday coverage occasion.Typical hours worked: 10-16 hours a week including every Saturday and an evening during the week.
Specific Duties & Responsibilities:
Responsible for timely opening of building, and facilitate start-up of day (unlock front door and office, turn on lights in lobby and halls, check overnight phone messages, etc.)
Supports security in the health questionnaire check-in process. Securely close building after use, checking windows, doors, equipment requiring turn-off, lights, etc.
Oversee access to locked areas & equipment (locked studios, AV equipment, etc.) by supervising use and return of keys.
Deals with and/or refers problems that may arise to an appropriate responder and/or contact emergency personnel in an emergency (example: child locked in car, heating malfunctions, etc.)
Provides friendly first point of contact for inquirers. Assist parents, students and general public with questions (re: catalog, room assignments, classes offered, events etc.)
Take accurate phone messages for faculty and staff.
Communicate necessary information to branch coordinator and office manager (supplies that need to be ordered, space requests needing approval, etc.)
Operate office equipment and distribute mail.
Send and receive fax materials, particularly to maintain flow of information to and from downtown campus.
Facilitate recitals and receptions; copy programs as needed, provide information for user regarding locations of tables, supplies, and assist with set up and running of the events as needed.
Assist branch coordinator and office manager with production of typed information (letters, fliers) and bulletin boards on occasion as needed
Minimum Qualifications (Mandatory):
High School Diploma/GED required.
Special Knowledge, Skills & Abilities:
Basic office knowledge sufficient for a front desk position.
Ability to work on Saturday, and occasionally on Sunday afternoon.
Customer service and interpersonal skills appropriate for a front desk position.
Friendly, effective and appropriate skills to support working with children, as well as an enjoyment to work with children of all ages.
Ability to respond appropriately to an emergency if and as needed.
Ability to stand, walk around the building and up and down stairs in order to monitor hallways, dance and music studios, and to assist children as needed.
Ability to walk around building to monitor and open and close for security purposes.
Ability to help set up chairs and table for special events.
Classified Title: Receptionist Role/Level/Range: ATO 37.5/02/OB Starting Salary: $15.00/hr Employee group: Casual / On Call Schedule: up to 16 hours per week Exempt Status: Non-Exempt Location: JH at Towson Department name: The Preparatory Personnel area: Peabody
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