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Reporting to the Special Response Team Leader, at the direction of the Chief of Campus Security and Parking Services, or their designee, Campus Security Special Response Officers (SRO) are experienced, patrol qualified, and Emergency Medical Technician (EMT) certified officers, who are responsible for performing a wide variety of specialized campus security functions. The SRO must exhibit leadership traits and characteristics, discretion, a comprehensive knowledge of the law and the highest ethical standards. The SRO must be service-oriented and must actively assist Caltech community members in solving problems and maintaining the peace.
The duties of this classification include (but are not limited to) the following:
Campus Security Function
Protecting life and property
Ensuring a safe learning environment
Makes scheduled rounds, both on- and off-campus, and outside campus buildings, to maintain a secure environment
Investigating reports of crime
Primary response to high security labs and research facilities
Assists Environmental Health and Safety professionals
Delivers service in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors respectfully and congenially to protect and present the best possible image of Caltech
Assists with daily door monitoring checks, maintains departmental emergency equipment and supplies to ensure proper functioning, ensures compliance with policies and procedures
Reports all discrepancies and unsafe conditions
Working in a patrol or support function
Emergency Medical Technician Function
The SRO/EMT is the highest trained medical response officer within the Campus Security Department
While working in the capacity of an Emergency Medical Technician, the SRO is responsible for responding immediately to all emergency situations
Practices proper First Responder protocols and life safety policies and procedures
Assist the CARE Team and other health professionals with Students/Staff of Concern
Assists with random mock testing and training of staff to ensure emergency preparedness
The SRO will be assigned to all on-campus events to provide medical assistance as needed
*Shift rotation and days off vary according to assignment with occasional mandatory overtime required.
The following statements are the essential functions to be performed by an individual assigned to this job.
Must be able to:
Communicate in a courteous, effective, and professional manner in a person, by telephone, two-way radio, and electronic media
Respond to requests for assistance
Respond to emergency calls, fire alarms, intrusion alarms on campus
Conduct health and safety checks as required
Prepare a daily log of shift activities and write incident reports
Work closely with local police and fire agencies
Represent the Institute in its relationships with the community, government agencies, professional societies, and other groups
Ability to testify in court
Stay current with best practices in campus safety/security and campus community oriented policing strategies
Stay current with the best practices in first responder strategies
Participate in crime analysis and prepare crime data
Perform miscellaneous duties as requested
Must possess and maintain a current State Certified Emergency Medical Technician License
Must possess and maintain a valid California BSIS guard card
Must possess a California driver's license (with a clean driving record) and be able to be qualified as an Institute's Caltech designated driver (subject to the specific requirements approved by the Institute's insurance carrier)
Analytical and problem solving skills with experience in collecting and reviewing simple and complex data, drawing valid conclusions and making effective decisions
Ability to prioritize work assignments
Accurate report writing skills including the proper use of grammar, punctuation and spelling
Excellent computer skills in the use of word processing, spreadsheet, internet, email applications, Microsoft office suite and databases
Candidates must exhibit excellent interpersonal and customer service skills
Must be able to compose and comprehend written reports
Standing at times for prolonged periods, walking, reaching, climbing, lifting 50 lbs. or more, carrying, writing, pushing, pulling, hearing, squatting/kneeling, driving, speaking, seeing, and restraining suspects. Must be able to walk Campus properties
May be exposed to noise, chemicals, heat/cold, carcinogens, fumes/gases, dirt, and human tissue/fluids, extreme weather and temperatures
Irregular work schedule, multiple concurrent tasks, frequent interruptions, detailed work, frequent deadlines, periods of concentrated attention, and frequent contact and interaction with people
Valid certification and comprehensive knowledge and of the Jeanne Clery Act
Possess a current California Basic POST Certificate, or its equivalent from an accredited state agency
Previous related experience in municipal law enforcement or campus law enforcement
A minimum of 60-semester units from a regionally accredited college/university, in a related field
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.