Reporting to the University Registrar, with dotted line reporting to the associated Vice Deans of Undergraduate Education, the Homewood Director of Student Records provides leadership and oversight for the Krieger School of Arts and Sciences (KSAS) and the Whiting School of Engineering (WSE) including, but not limited to: beginning and end of term processing, withdrawals , grade processing, student academic program(s) declaration, course and classroom scheduling, diploma ordering and distribution, degree conferral, and catalog maintenance. Supports quality student-centered services and assures compliance with state, federal & University policies.
This role will serve in partnership with the growing university-wide shared service organization, SEAM (Student Enrollment and Account Management), providing input to leadership on the functions that can be undertaken centrally vs. those that should remain locally within divisions. Initially, the SEAM will support activities related to enrollment and VA certification. The Homewood Director of Records will work closely with deans, vice deans, faculty, advisors, and other staff to understand and respond to the unique needs and requirements of graduate and undergraduate students for these schools. In addition, this role will represent the respective schools in interacting with peers as well as leadership of the SEAM-Registration to ensure the policies, practices, and compliance aligns with needs of KSAS and WSE.
Specific duties & responsibilities:
Responsible for the setup and execution of beginning of term processing each semester and corresponding end of term processing each semester.
Responsible for accurate and compliant updates to student academic records, including but not limited to program declarations, academic standing, internal and external credit postings.
Responsible for ensuring all degrees and honors designations are awarded and assures all graduation recommendations are distributed and returned to the appropriate offices.
Reviews departmental/University policies and procedures and makes recommendations for change, when appropriate.
Oversees the implementation of all course scheduling, classroom, and final exam scheduling for KSAS and WSE.
Leads the collaboration with school leadership in the assembly of the Catalogue and Academic Calendar
Collaborates with school leadership to create systems, reports, and processes that support a sophisticated data-driven environment with accurate and robust information to make decisions.
Acts as the designated official for KSAS and WSE enrollment-related reporting and FERPA policy. Develops, prepares, analyzes, and distributes reports for the Dean, Associate Deans, faculty, and staff on enrollment at the KSAS and WSE.
Shares data with many constituencies across the schools, including the Vice Deans, Associate Dean for Finance & Administration, and Dean's Offices.
Provides functional leadership to propose and advance processes and systems that provide critical data in a timely manner to various stakeholders for enrollment and financial planning, strategic modeling, and survey responses.
Advises the University Registrar on policies around changes of student status, including the processing of, course withdrawals, and other administrative actions in coordination with the SEAM-Registration.
Participates in planning for Commencement, including event logistics, program copy, and other tasks.
Serves on a variety of committees, including those associated with the University Registrar, KSAS and WSE curriculum committees and progressions committees.
Supervises Homewood registrar's team and work study students.
Advises students as needed.
Performs other duties as assigned.
Minimum qualifications (mandatory):
Master's degree, and five (5) years progressively responsible job-related experience in higher education administration and records management,
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
A graduate degree in Business, Higher Education administration or related field is preferred. At least five years of progressively responsible relevant experience in higher education administration and records management. Experience in a supervisory capacity desired.
Special knowledge, skills, and abilities:
Experience with student record systems required.
Demonstrated analytical and problem-solving skills.
Demonstrated ability to manage change and set priorities in a complex environment.
Demonstrated ability to create a customer service culture within an organization.
Ability to work independently, as well as collaboratively as part of a team.
Strong oral, written and interpersonal skills required.
Facility with technology and the ability to analyze data that support a sophisticated data driven enrollment environment.
Knowledge of educational leadership and administration, higher education structure and governance, and factors that impact decision-making at private research institutions.
Understanding of nationally recognized practices and procedures for registrars including registration and records management, transcript practices, evaluation, and projection of classroom space requirements, and evolving best practices in records and registration
Understanding of compliance standards required by federal and state laws and regulations regarding student records, privacy, and reporting.
Classified Title: Director Student Records, KSAS & WSE Working Title: Director of Student Records for Homewood Schools (KSAS and WSE) Role/Level/Range: L/05/LF Starting Salary Range: Commensurate With Experience Employee group: Full Time Schedule: M-F; 8:30 - 5:00 PM Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 10001446-Office of the Registrar Personnel area: University Student Services
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.