Reporting to the Director of Admissions, this position is responsible for managing all admissions events and supporting communication efforts across all campuses with a high degree of attention to detail. Oversee the data management of all recruitment events to determine effectiveness. Present promotional information to prospective applicants in coordination with the Office of Marketing and Communications. In addition, assist in the development and administration of the Admissions Office web sites, database systems, statistical and survey tools as needed. Liaison between the Washington, SAIS Europe and Hopkins-Nanjing Center campuses. Assist the Office of Admissions with meeting graduate student enrollment and revenue goals.
Recruitment Functions 50%
Coordinate all virtual and on-campus admissions events, including group information sessions, open houses and recruitment fairs, etc.
Communicates with applicants regarding admissions process and policies.
Assist with email or direct marketing/communication campaigns.
Work in collaboration with the Director of the Hopkins-Nanjing Center (HNC) Washington Office to develop email communications to key target audiences including monthly e-newsletters to prospective students, yield and pre-departure communications with incoming HNC students, and faculty contacts at universities and institutions across the globe.
Assist with developing ad hoc marketing and admissions reports upon request.
Travels locally and nationally, when necessary, for networking and recruiting related activities.
Admissions Functions 40%
Responsible for ensuring the efficient and effective processing of admissions materials submitted as part of the application process.
Assist in the collection, analysis and reporting of admissions statistics throughout the admissions cycle, using admissions software (e.g. SIS, Slate) and other appropriate sources
Troubleshoot technical questions from online applicants
Assist with the revision and maintenance of the SAIS Admissions web site
Correspond with prospects in person, by phone, or email regarding application inquiries
Maintain continuous follow up with all prospects from application to matriculation stage
Assist with application review process as needed.
Works collaboratively and regularly with students, applicants, faculty, SAIS deans and administrators, as well as external applicants
Assists in general professional development activities for the Admissions Office.
Performs other duties and ad hoc projects as assigned.
High School Diploma/GED
Skills & Knowledge
Strong interpersonal, analytical, and problem solving skills
Four years of progressively responsible administrative/office
Excellent proficiency in basic data management systems and basic computer applications (e.g., Word, Excel, Access, PowerPoint); willingness and ability to learn additional applications as needed
Knowledge of client relationship management (CRM) software, preferably Slate Technolutions
Excellent communication skills both oral and written
Ability to work independently and as part of a team
Strong planning and organizational skills and the ability to manage competing priorities
Have exceptional initiative and judgment
Strong customer-service orientation
Ability to work effectively with faculty, administrators, students alumni and external constituents
Willingness to travel domestically
Commitment to diversity and to serving the needs of a diverse population
Four years of progressively responsible administrative/office management experience, preferably in higher education administration (admissions, registrar or financial aid).
Additional education may substitute for required experience, to the extent permitted by the JHU Equivalency formula.
Experience with the U.S. undergraduate educational system is preferable
Classified Title: Admissions Coordinator Working Title: Admissions Coordinator Role/Level/Range: ATO 37.5/03/OF Starting Salary Range: $19.82 - $27.27 Employee group: Full Time Schedule: M-F 37.5 hours Exempt Status: Non-Exempt Location: 01-DC:District of Columbia Department name: 10000926-Admissions and Joint Degree Programs Personnel area: SAIS
The successful candidate(s) for this position will be subject to a pre-employment background check.
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