The Johns Hopkins Chronic Obstructive Pulmonary Disease (COPD) and Asthma subspecialty clinics and Precision Medicine Centers of Excellence (PMCOE) are looking for a Sr. Clinical Program Coordinator to join our multi-disciplinary team of physicians, scientists, clinical and administrative staff, dedicated to research and clinical improvement in lung disease and management.
The Sr. Clinical Program Coordinator will organize the daily activities of patients entered into the Chronic Obstructive Pulmonary Disease (COPD) and Asthma subspecialty clinics and Precision Medicine Centers of Excellence (PMCOE). The programs exists within the Bayview Asthma and Allergy Center, which consists of physicians, nursing, and research support staff. Incumbent serves as primary identifier of COPD and Asthma patients, referral coordinator and patient resource for high volume medical group. This position also serves as cross-coverage subspecialty office manager to ensure operations run smoothly. Responsible for coordinating and administering pre-clinic questionnaires (releasing and administering questions in clinic), consenting for research studies, blood draws, sample processing, quality improvement and patient management. Prepares information and assists COPD/Asthma providers with refinement of PMCOE program as well as policy and workflow implementation.
Specific Duties & Responsibilities:
Supports patient management of a multi-faceted, high volume COPD and Asthma clinics 3 days a week.
Serves as a liaison and primary contact person for clinical practice, referring physicians, and research personnel.
Works intensely with PMCOE leaders and COPD/Asthma providers to ensure the patients in our program are aware of proper procedures and research study opportunities.
Will be involved in data collection, data entry and data management functions for clinical research studies.
Using explicit criteria, screens and identifies eligible patients and maintains a paper and electronic log; requests clarification from clinical and program staff if uncertain regarding eligibility; promptly notifies clinical and project staff of eligible patients
Will ensure that proper written informed consent from each study participant is obtained prior to entering study; ensure that the original signed and dated consent from each study participant is filed in participants’ research record. Use the JHU Clinical Research Management System (CRMS) to document participant consent. Will ensure compliance with HIPAA and IRB regulations and guidelines.
Will order, release and administer simple standardized surveys, clinical assessments and other data collection techniques to patients and their proxy’s in-person and via phone; record data on case report forms.
Will perform vital clinical and research-related procedures such as pulmonary function testing (spirometry), eCo measurement, anthropometrics, and collection of vital signs, bio-specimen collection and phlebotomy.
Triage patient calls and addresses patient related questions to determine if physician/nurse response is required.
Educates patients regarding appointments, preparation for laboratory collection, examinations and procedures.
Assist with general maintenance of the clinic space, manage inventory of supplies and equipment for multiple research studies.
Assists with maintaining databases for the COPD and Asthma PMCOEs, conducts data entry and quality control and assists PMCOE leaders to generate reports and patient database.
Track and assess quality and completeness of clinical data entry and abstraction; immediately raise potential concerns with PMCOE leaders.
Maintains calendar, schedules appointments and meeting rooms for the PMCOE team.
Regularly update clinical and research staff, verbally and in writing, of progress with PMCOE functions and activities. Communicate effectively and cooperate with both clinical and research staff who are directly and indirectly involved in the PMCOE program in order to achieve COPD/Asthma PMCOE goals.
Improves clinic efficiency by contributing to quality improvement exercises and making recommendations to improve program.
HS diploma or GED required.
3 years of clinical/ medical assistant experience required.
Standard HIPAA/CITI courses completed and appropriate exams passed with necessary certification within 2 weeks of start date.
Ability to prioritize and work on multiple tasks with concurrent deadlines and utilize good time management
Certification as a Medical Assistant (AAMA, RMA, NCCA) or LPN strongly preferred.
Certified phlebotomist preferred. Will need to be certified within 90 days of hire.
Experience with REDCap, EPIC, MyChart and OpenSpecimen and other databases is a plus.
Special Knowledge, Skills, and Abilities:
Excellent verbal communication skills and good written communication skills.
Ability to interact in a professional manner with a diverse multi-disciplinary team.
Knowledge of COPD disease and asthma prevention and management desirable.
In the clinic setting, there is potential for exposure to communicable diseases and hazardous materials. However, there is little likelihood of harm if established health precautions are followed. This individual will interface regularly with a multidisciplinary team. The position is based at Johns Hopkins Bayview Asthma and Allergy Center but patient enrollment may require travel to other Johns Hopkins Health System entities.
This description is a general statement of required duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
Classified Title: Sr. clinical Program Coordinator Working Title: Sr. Clinical Program Coordinator Role/Level/Range: ATO 40/E/03/OF Starting Salary Range: $19.82-$27.27 per hour; commensurate with experience Employee group: Full Time Schedule: Monday-Friday/8:00am-4:30pm Exempt Status: Non-Exempt Location: 33-MD:Johns Hopkins Bayview Department name: 10002817-SOM DOM Pulmonary Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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