The Department of Ophthalmology is seeking an Ophthalmic Technician. This position is located in a satellite office with multiple functions and minimal staff. The job requires multi-tasking in order to complete a variety of tasks. Working with faculty, Clinic Manager and Clinic Supervisor, this position’s primary role is to provide technician/clinical support to physicians.
Secondary responsibilities include limited administrative duties such as responding to messages from patients and physicians and assisting with patient requests for refills, forms completion and prior authorizations.
DUTIES AND RESPONSIBILITIES:
OPHTHALMIC TECHNICIAN - CLINICAL:
Records patient history including chief complaint, information on ocular history, past surgeries, medical condition, medications taken, allergies, learning assessment, falls risk and family history.
Checks pupil response to light by shining light into eye and watching speed with which pupils constrict; checks for afferent pupillary defect.
Measures central visual field using Amsler Grid.
Instills eye drops under physicians’ direction.
Measures and records distance and near visual acuity.
Measures and records intraocular pressure using applanation tonometry (i.e. Goldman tonometer), pneumatic tonometry, or Schiotz-type indentation tonometer.
Performs Humphrey visual field testing; refers patients for further testing where appropriate.
Performs IOL Master measurements to prepare patients for cataract surgery
Performs Pentacam measurements
Performs accurate refractions.
Tests color vision, depth perception (stereopsis).
Screens for presence of ocular motility disorders.
Uses slit lamp to examine eye surface.
Performs special testing like Bright field Acuity Testing; otential Acuity Meter; and pachymetry.
Performs basic maintenance or repair of clinical equipment.
Compiles and enters data for clinical studies; may participate in other clinical research projects.
Teaches patients how to insert and remove contact lenses correctly, and proper handling techniques.
Performs ultrasound scans by measuring the axial length of the eye using various A-Scan ultrasound units. Recognizing difficult scans and adjusting unit as needed in patient with high myopia, high hyperopia, poor fixation nystagmus retinal detachments, corneal problems, and intraocular lenses already in place.
Performs accurate keratometry readings adjusting keratometer reading if unobtainable.
Calculates intraocular lens power using various formulas to fit patient’s needs and situations, either manually or by computer.
Takes fundus photos as needed.
Assist with in office procedures
Responsible for exam room supply maintenance
Ensure medication expiration dates are current
Responsible for maintaining and sterilization of instruments
Disinfect and maintain examination rooms
Understand and practice the fundamentals of microbial control
Maintains refrigerator logs, sharps container, etc.
Is familiar with JCAHO requirements and ensures clinic practice is in compliance with regulations.
OPHTHALMIC TECHNICIAN – NONCLINICAL:
Duties may include, but are not limited to the following:
Responsible for epic in-basket messages (clinical support pool) and patient questions
Process refill requests,
Prior authorizations for upcoming in office procedures
Prior authorizations for medications
Provide support to front desk staff by assisting in triage scheduled appointments, respond to patients’ clinical questions and explain technician related concerns to front desk staff
Managing and ordering medications for intravitreal injections
Assist with tracking and processing of forms request (i.e., MVA, disability, FLMA)
Provide input on templates/schedules to maximize patient flow and physician efficiency.
Maintain general medical knowledge of ocular anatomy and physiology, systemic diseases, ocular diseases and ocular emergencies.
This position is also responsible for other duties as assigned.
High School diploma or General Education Degree. One year experience in a clinical office setting as an Ophthalmic Technician. Experience with surgical coordination preferred.
Must obtain Certified Ophthalmic Assistant (COA) from Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) within 18 months of start date. Must maintain certification while employed at Wilmer. Failure to obtain/maintain certification might result in termination of employment at Wilmer.
Certification:Certification as a COA, COT or COMT required.
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES:
Solid knowledge of ocular anatomy (including anterior and posterior portions of eye).
Good working knowledge of ophthalmic medications, and knowledge of allergic reaction to drugs.
Good working knowledge of the following ophthalmic equipment: projector, trial lenses, phoropter, various tonometers, lensometer, slit lamp, Bright Field Acuity Tester, and Potential Acuity Meter.
Working knowledge of ophthalmic photography equipment.
Good working knowledge of medical terminology.
Excellent organization, verbal and written communication skills. Ability to speak clearly and have patients understand language without misinterpretation or confusion.
Professional maturity, appearance and demeanor required.
Ability to work independently and handle multiple tasks simultaneously.
Ability to establish priorities.
Decision Making/Authority:On a regular and continuous basis, exercises independent judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.
Organizational Relationship: Reports to: Medical Director of The Wilmer Eye Institute at Columbia and Clinic Manager and Supervisor.
Ability to stand, walk or sit for an extended period of time.
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
WORKING CONDITIONS: Possible exposure to communicable diseases.
The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of the skills, efforts, duties, responsibilities, knowledge or abilities required of the position.
Classified Title: Ophthalmic Technician Working Title:Ophthalmic Technician - Satellite Office Role/Level/Range: ACRO40/E/02/CE Starting Salary Range: $18.67 - $25.68/Hour; Commensurate with experience Employee Group: Full Time Schedule: Monday -Friday, 8:30am - 5:00pm Exempt Status: Non-Exempt Location: Wilmer, Frederick, MD Department Name: Ophthalmology, Satellites Operations Personnel Area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
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