The Community Outreach Specialist will work directly with women in the Bartlett and other community sites and support activities with the goal to inform patients of services and better retain and engage patients in care. This individual will work with a team of other Outreach Specialists to enhance navigation services within Baltimore for women with and vulnerable to acquiring HIV.
Specific Duties and Responsibilities:
Initiate, build and maintain relationships with patients in the clinic and community sites, offering support and guidance in medical and non-medical supportive services that are available in our program and in the community.
Assist clients in navigating a complex medical system by building trust and a professional working relationship.
Assess the patient's strengths as well as needs to address individual and community barriers to care and intervene as appropriate.
Provide support and encouragement and good self-care practices which include appropriate HIV preventive care, mental health and substance use treatment.
Assist with patient education groups in Project LINK. Activities could include, escorting patients to and from group, finding location for group meeting, presenting specific content at the meeting.
Help coordinate and potentially accompany participants to medical, mental health, substance use treatment, and social service appointments
Meet with women eligible for HIV Pre-Exposure Prophyaxis or those with HIV, providing support and encouragement.
Provide resource materials to patients and their families.
Provide referrals for HIV services as requested.
Assist with administration of patient surveys
Plan and conduct client focus groups as needed.
Assist with tracking information and general record keeping
Provide direct service to potential consumers and to those JHUAS consumers who have fallen out of care. Document services provided in the EMR.
Telephone contact with patients and community based agencies.
Attend and participate in regularly scheduled staff meetings and conference calls
Work closely with other program navigators to plan and conduct navigation activities.
Go into the community or to a patient home to locate out of care patients to re-engage them into care following established policies for outreach activities.
Geetanjali Chander MD
Heidi E. Hutton, PhD
High school diploma/GED required.
A minimum of two years' experience with working with HIV infected population.
Complete and pass JHU competency exams in HIPPA privacy
Bachelor's degree is preferable.
A degree or certificate in counseling is preferable.
Specific Duties & Responsibilities:
Formal training in counseling preferable
Experience working with people with unstable housing, substance use issues, dual diagnoses, and HIV/AIDS
Knowledge of current HIV treatment guidelines
Ability to maintain clear professional boundaries
Proficiency with MS Word
Excellent writing and interpersonal communication skills, particularly for communicating with a wide variety of individuals from patients to administrative personnel, experienced clinicians, and physicians
Knowledge of some or all of the following: Strengths Based case management, Motivational Interviewing, and principles of harm reduction
Ability to adhere to policy and procedures and maintain clear professional boundaries
Attention to detail and ability to chart and enter data accurately
The work may involve travel. There is little likelihood of exposure to communicable diseases, hazardous materials, or pharmacological agents. Activities include but are not limited to:
Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity to manipulate objects with fingers rather than with whole hand or arm, for example, using a keyboard
Communication skills, using the spoken word
Ability to see within normal parameters
Ability to hear within normal ranges
Ability to move about
Classified Title: Community Outreach Specialist Working Title: Community Outreach Specialist Role/Level/Range: ACRO40/E/02/CC Starting Salary Range: $14.14-$19.44 per hour (commensurate with experience) Employee group: Casual / On Call Schedule: Varies Exempt Status: Non-Exempt Location: 04-MD:School of Medicine Campus Department name: 10002809-SOM DOM General Internal Medicine Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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