Coordinator of Clinical Training, Safety & Materials Management
Location: Santa Cruz Job ID: 10605
Initial Review Date (IRD) The Initial Review Date (IRD) for this position is: 10-06-2020
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Dept Marketing Statement Student Health Services (SHS) is a full service medical facility offering clinical, educational, and psychological services to students on the UCSC campus.
Primary responsibilities include management of three areas within Student Health Services (SHS) Operations: SHS Staff Training, Health and Safety, and Medical Equipment and Supplies.
Under the general supervision of the Clinic Director, this position researches, summarizes, and recommends process improvements which achieve best practice healthcare standards of compliance, efficiency, and safety. Serves as an information resource and liaison within Student Health Services (SHS) to provide advice, recommendations, and training for SHS operations and functionality addressing areas such as clinical quality, efficiency, program development, procurement and use of medical clinic supplies and equipment.
Student Health Services Staff Training Develops and provides training programs and needs assessments specific to a healthcare environment that meet various and multiple campus and external agency standards; Uses professional training concepts in the completion of assignments.
Training and continuing education programs are provided to all Student Health Services (SHS) staff upon hire, annually during Fall orientation, and ad hoc periodically throughout the year. Applies SHS policies to address training needs among various functions and departments; Exercises judgment within defined procedures and practices to determine appropriate actions.
Health and Safety Applies acquired skills and professional concepts to projects of intermediate scope and complexity at Student Health Services (SHS). Assesses, maintains and assures that safe processes are used for the cleaning, decontamination, disinfection and sterilization of instruments, equipment, and supplies in accordance with regulatory agencies and manufacturer's guidelines. Conducts facility risk assessments, communicating results, and implementing approved changes; Performs on-going Communicable Disease monitoring, develops and facilitates seasonal flu prevention strategies.
Management of Medical Equipment and Supplies Uses skills as a seasoned, experienced professional with a full understanding of analytical practices, policies and procedures sufficient to research, analyze and develop solutions to a wide range of issues. Maintaining properly functioning medical equipment and medical supplies is essential to the operations of Student Health Services (SHS) and for providing the safest, highest quality patient care. Applies knowledge acquired as an experienced professional in a health clinic environment to independently oversee/manage the acquisition, maintenance, inventory and distribution of medical supplies and equipment. A strong working knowledge of healthcare equipment and supply use supports the product manufacturer and regulatory agency requirements for on-going quality checks, monitoring of expiration dates, and consistent routine maintenance to assure that critical equipment used in medical procedures and patient care consistently meets the highest standards and is available in good working order at all times.
Pay, Benefits, & Work Schedule Salary Information: $70,000 - $103,400 / Annually. Salary commensurate with skills, qualifications, licensure, and experience.
Coordinates efforts and works in a collaborative manner within Student Health Services (SHS), a diverse healthcare organization, to administer, organize and conduct existing employee clinical training programs; assists in the development of new programs.
Applies professional training concepts to assist with the preparation and delivery of regular in-service trainings, orientations, and education of SHS employees.
Exercises knowledge of and patience with all variety of learning styles, incorporating effective and varied teaching techniques to promote employee success.
Uses knowledge and skills from experience in a health care setting to monitor SHS employee training results and conduct post implementation analysis to determine program effectiveness and the need for further enhancements, finer distinctions, and/or additional process/policy components.
Exercises problem solving skills, clinical judgement, and in accordance with clinic needs, accreditation standards, regulatory agencies, and audit requirements, researches, monitors, and analyzes training resource data to develop proposals for SHS training modules.
Applies health care organization policies, procedures and programs to address clinical and educational training needs for new techniques, practices, and programs.
Responsible for complying with Continuing Education Provider certificate requirements in accordance with multiple professional licensing boards. Maintains all required documentation.
20% - Health and Safety
Pursues professional development and continuing education opportunities to keep abreast of regulatory and procedural changes related to health and safety.
Serves on the SHS Infection Control Committee (ICC) in a leadership role and reports on identified health and safety concerns within the Health Center and/or community.
Proposes new or updated health and safety protocols and policies. Assists with the evaluation and monitoring of infection control practices and the consistent application of health and safety standards in accordance with regulatory and accreditation guidelines.
Provides and demonstrates standards of 'best practice' and serves as a reference source for SHC personnel.
Participates in surveillance activities of moderate scope that encompass a broad range of health and safety concerns and protocols.
Maintains current clinical skills and knowledge by working occasional clinical shifts within licensure scope of practice, to include the areas of proper use of medical equipment; medication and supply use; health and safety, and clinic flow and procedures.
20% - Materials Management
Collaborates with various internal and external departments, including Risk Management, to monitor medical equipment, medication and supply recall notices, product alerts, product swaps, and stockouts.
Proactively provides technical guidance to devise and implement plans to minimize impact on end users, continue healthcare best practices, and maintain quality management standards.
Oversees inventory management and stocking of medical equipment, medication and supplies, ensuring compliance is met with all medical regulatory standards, cleanliness, and organization standards.
Researches and analyzes healthcare clinic processes and procedures, in order to develop and implement changes and/or provide consultative services to SHS Management on best practice use of medical equipment and supplies.
Performs data analysis on inventory databases to ensure appropriate medical equipment supply stock and cost efficiency; Maintains accurate medical supply and equipment inventory records.
Liaisons with Pharmacy staff to manage clinic medications as per regulatory standards.
Provides oversight of required annual maintenance of medical equipment including storage of maintenance records to comply with departmental, University, and accreditation inventory management practices and standards.
In conjunction with SHS Business Operations staff, oversees identification and response to medical supply stockouts and shortages; Approves substitute vendors or products and implements new products throughout SHS.
Researches and drafts proposals for SHS senior management, to support the acquisition of medical clinic supplies and equipment and to maintain an efficient medical supply chain system.
Implements and disseminates information to appropriate SHS staff, to include training where necessary.
15% - Management, Analysis and Strategic Planning
Performs complex data collection and analysis and prepares and/or contributes to reports. Areas of focus include needs assessments, health and safety and cost effectiveness for medical supplies usage and other clinical operations.
Prepares reports and presentations to identify, develop and recommend improvements that support a broader strategic direction for Student Health Services.
Serves as an information resource and liaison to provide advice and recommendations for SHS operations and functionality, including clinical quality, efficiency, and program development.
Regularly serves on other SHS committees and workgroups.
Bachelor's degree in related area and/or equivalent clinical experience/training
Demonstrated, recent experience and comprehensive knowledge of medical clinic principles and standards sufficient to directly support high quality healthcare delivery, best practices, and quality management activities, such as: Infection Control, healthcare provider professional ethics, regulatory agency requirements, and specialized medical equipment and supply maintenance
Working knowledge of healthcare policies and procedures
Ability to independently research, analyze, and resolve complex problems on a day-to-day basis in real time using critical thinking and problem-solving skills
Strong working knowledge of the clinical and operational issues in infection control, including policies, regulatory requirements, patient care
Demonstrated ability/experience delivering medical clinic training to clinical staff on a variety of topics to include use of clinical equipment and procedures
Working knowledge of medical clinic training needs and understanding of how training may impact other areas such as accreditation and audit compliance
Working knowledge of adult learning theories and education methodologies
Demonstrated strong analytical, problem solving, planning and organizational skills relevant to addressing medical clinic needs through the design and delivery of training programs, equipment use and infection prevention and control
Strong skills in and knowledge of data analysis, research, synthesizing, reporting, and documentation methods, for conducting needs assessments related to training, health and safety and material management
Ability to contribute to studies, investigations, reports, presentations, proposals, and the development of new protocols and policies, in such areas as Infection Control, Healthcare provider training, and Medical Equipment and supplies management
Demonstrated skills in written and verbal communications, with the ability to convey and produce moderately-complex clinical, technical, and educational information, reports, presentations and documentation, in a clear and concise manner
Ability to provide education, training, and resources and develop positive working relationships with all levels of employees within SHS departments
Strong interpersonal skills including discretion, tact, diplomacy, and flexibility sufficient to handle difficult, sensitive and confidential situations and work effectively with a wide variety of staff, students, and on or off campus entities
Ability to use discretion and maintain all confidentiality of information and sensitive materials in a health clinic environment
Knowledge of database, spreadsheet and word processing applications sufficient to complete projects and produce work on a daily basis
Ability to independently multi-task and set priorities which accurately reflect the importance of job responsibilities within the demanding timeframes
Productive in work volume, speed, quality and consistency
Ability to manage multiple priorities, track all supplies and complete projects
Ability to collaborate with on and off campus entities including service and regulatory entities such as: Environmental Health and Safety, medical equipment repair vendors, OSHA
Strong working knowledge of healthcare equipment and supply use sufficient to support the product manufacturers and regulatory agencies requirements of ongoing quality checks, monitoring of expiration dates, routine maintenance
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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