Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week. This is a time-limited position.
Department Name/Job Location:
This position is in the Department of Occupational Health. This position is for the Medical School and Danforth Campuses. Must be able to work on site as required and travel between locations.
The Supervisor, Entrance Screening works with the Occupational Health team to ensure the safety of those entering a Washington University facility by screening each person at the designated entry points. The Supervisor, Entrance Screening is responsible for managing the entrance screeners and thermal imaging that are key to the safety of the Washington University community. It is key that they ensure that the screening group maintains a customer centric approach while maintaining compliance.
PRIMARY DUTIES AND RESPONSIBILITIES:
Manages the thermal camera technology that makes up part of the entrance screening group.
Manages the group that greets patients, employees, visitors, and vendors at designated entry points, includes planning, scheduling, and performance management, while following current screening policies and procedures.
Manages the vendor response for camera outages, responsible for vendor management.
Tracks and monitors contractual deliverables – such as response to outages, camera downtime/uptime.
Evaluates performance of program and create efficiencies across the campus (performance improvement).
Communicates with key constituents across the campus in a timely manner on campus outages and resolution of outage.
Provides direction on how to proceed if any of the screening procedures/questions are failed.
Thinks through any complex visitor situations and escalates to leadership/security as needed. Collaborates with leadership to evolve screening functions over time.
Documents and maintains various logs and reports related to checkpoint activity and submits to manager as required. Provides just-in-time training to the oncoming screener to review updates and current processes.
Works collaboratively with various departments to ensure compliance with current safety and security guidelines.
Performs other duties as assigned.
High school diploma or equivalent high school certification.
Registered or Certified Medical Assistant with a minimum of three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers) substitutions include.
Graduate of an accredited nursing program (such as RN/LPN) with a minimum of one year of relevant experience.
One year or more of supervisory or team leader experience.
Three years or more of Medical Assistant experience.
Prior experience in vendor management.
Skilled and comfortable with various technologies to coordinate employee health, including multiple software applications, computerized clinical guidelines.
Demonstrated effective verbal, written and interpersonal communications skills.
Ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Demonstrated effective customer service skills.
The hiring range for this position is $17.48 - $22.29 per hour.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.