This position is primarily responsible for processing inter library lending requests and materials for users of non-Johns Hopkins libraries, upon request by their library. The position also assists with other Resource Sharing activities, such as processing rapid article requests, searching the stacks, and document scanning and delivery. This position will also be cross-trained to be able to complete and troubleshoot higher-level borrowing and lending requests.
Note: This position is not eligible for visa sponsorship.
Specific Duties & Responsibilities:
Uses advanced resource sharing techniques to provide exceptional customer services and efficient delivery of materials from the Milton S. Eisenhower Library collection to other libraries
Verifies accuracy and processes requests via Illiad using a variety of tools and databases such as the library Integrated Library System and OCLC
Retrieves requests, routes, and processes requests efficiently
Scans articles or book chapters as needed
Promotes the Johns Hopkins Libraries by fostering collegial goodwill and understanding
Troubleshoots and reports problems as needed
Prints and maintains invoices using ILLiad Billing Manager
Maintains and improve documentation and communications
Supports and participates in Resource Sharing projects
Trains student workers in lending
Develops specific student training documentation and program
Review and recommended service improvements based on lending statistics
Performs other duties as assigned
Minimum Qualifications (Mandatory):
High school diploma or GED required. Bachelor’s degree in a related field and two years related working experience OR equivalent combination of experience, education, and training preferred.
Three years related experience; additional education can substitute for experience
Experience with OCLC, ILLiad, docline, or other combination of bibliographic management or resource sharing systems
Two years of relevant library experience
Special Knowledge, Skills, and Abilities:
Demonstrates listening and communication skills that actively build trusting relationships and create an open, respectful, and effective work environment
De-escalates and resolves difficult or complicated challenges
Earns others’ trust and respect through consistent honesty and professionalism in all interactions
Aligns the direction, products, services, and performance with the library and the university goals
Displays an ongoing commitment to learning and self-improvement
Builds and maintains a positive user experience by listening to users (internal and external) and addressing needs and concerns
Demonstrates skills and the technical competence needed to execute job duties
Any Specific Physical Requirements for the Job:
Must be able to lift up to 30 pounds
Must be able to push book trucks, move, and unpack boxes as needed
Must be able to retrieve books from the collection which requires reaching, standing, lifting, and stooping
Supervisory Responsibility :
Eventually 1-2 student workers
Classified Title: Library Specialist Working Title: Resource Sharing Library Specialist Role/Level/Range: ATO 37.5/02/OE Starting Salary Range: $33,969 to $46,693 per year Employee group: Full Time Schedule: Mon- Fri, 8:30- 5:00 Exempt Status: Non-Exempt Location: 01-MD:Homewood Campus Department name: 10000065-Access Services Personnel area: Libraries
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.