The Certified Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic and Telemedicine environments. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager and clinic nurse, who are responsible for administrative supervision, staff development, and orientation of the MA to the area’s policies and procedures. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area.
Duties and Responsibilities:
Provide friendly, courteous and confidential assistance to patients and their family members/representatives.
Follow HIPPA guidelines at all times.
Rooms and collects patient information and assessment data either in the clinical setting or virtually. Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height. Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner. Obtains additional data from patient and significant other based on initial data collection. Performs chart review prior to clinic visit to obtain historical data. Documents all data in Epic.
Assists patients to exam room and prepares patients for examination and/or diagnostic procedures. Monitors patient status, recognizing and reporting abnormal findings or changes in condition.
Prepare examination or treatment areas before, during and after patient use.
Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks
Operates clinical equipment according to equipment procedure, as directed by physician (such as electrocardiograph, nebulizer, blood glucose meters, and oxygen equipment).
Recognizes emergency situations, implements emergency procedure according to clinic guidelines, administers first aid including CPR, and maintains emergency equipment and supplies.
Confirms and clarifies written orders prior to implementation of delegated tasks.
Prepares and administers medications, which include intradermal, subcutaneous, intramuscular and intravenous injections as directed by a physician.
Performs in-office lab tests. Appropriately obtains and manages specimens, including labeling and laboratory pick up. Prepares laboratory requisition forms and maintains logbook for tracking labs.
Performs quality controls for waived testing. Acts as a “trainer” for waived testing, and coordinates activities related to proficiency.
Assists physicians with examinations and procedures such as GYN exams.
Stocks and maintains exam rooms and clinic areas with standard levels of supplies, medications, and equipment. Prepares list of needed supplies and medications for monthly order.
Performs skilled tasks such as venipuncture for the collection of blood specimens, suture removal and wound dressing changes as directed by the physician.
Documents tasks performed and nursing care data accurately in the medical record in Epic.
Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables and scales utilizing proper body mechanics and safety measures.
Will perform related and delegated tasks, which include retrieving and processing messages from the prescription refill line, taking and relaying messages, facilitating interaction between patient and provider, working with providers to assure smooth and efficient patient flow, and running errands.
Notifies manager and patients of wait times.
Participates in medical education of patients and families as directed by provider and provides patient instruction for medication administration, diagnostic tests, specimen collection and methods of health promotion and disease prevention.
Obtains and provides health information for patient use as requested by the physician.
Assists with orientation of new and/or agency staff members. Participates in the clinic's quality assurance programs and committees.
Ensures that needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines.
Performs minor housekeeping tasks to keep clinic areas clean and safe.
Maintains Clorox and germicidal solutions in clinic for emergency cleanups, etc.
Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to supervisor or arranges for repairs as required in the absence of the supervisor.
Participates in skill development and training through in-service programs to enhance knowledge level and to ensure mastery of patient care procedures.
When supporting Telemedicine visits, call patients 30 minutes in advance of appointment to collect vitals and inform patient provider will be contacting them shortly.
Other duties as assigned.
Essential Job Functions:
The Medical Assistant must possess the necessary skills to assist the provider with the day to day activities of patient care. The Medical Assistant must be able to perform phlebotomy, give injections, use equipment found in a medical setting, perform vitals, and assist the provider with procedures, as well document in the medical record and verify that the billing sheet has been completed for all procedures completed by the lab staff.
Required Education and Certification:
High School diploma or GED required
Completion of Medix, or other Accredited Medical Assistant School
Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 90 days of date of hire.
Current CPR certification by the American Heart Association or the American Red Cross required. Must maintain MA and CPR certification/registration during duration of employment in this position.
Licensure, Certification, Registration:
CMA or RMA Certification. If not currently certified/registered, must become certified/registered within 90 days of date of hire.
Current CPR certification by the American Heart Association or the American Red Cross required.
Must maintain MA and CPR certification/registration during duration of employment in this position.
Six months in a medical setting
1 Year in an outpatient medical setting or hospital clinic
Special Knowledge, Skills, and Abilities:
The Medical Assistant must possess the skills to appropriately use equipment found in a medical setting such as: electrocardiograph, nebulizer, blood glucose meter, and oxygen equipment and scales.
The Medical Assistant must also have the ability to use a computer, fax machine and copy machine.
Classified Title: Medical Assistant Working Title: CO Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $13.00-$16.93 Employee group: Full Time Schedule: Monday-Friday/8:30am-5:00pm/40 hours Exempt Status: Non-Exempt Location: 33-MD:Johns Hopkins Bayview Department name: 10002787-SOM DOM Bay Chemical Dependency Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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