Johns Hopkins University Centers for Civic Impact seeks a Senior Director, for its soon-to-be-launched center focused on civic engagement and citizen-driven innovation, based on the work of Cities of Service and the Government Innovation Team at Bloomberg Philanthropies. The Senior Director will head this new center and build and oversee a team dedicated to improving connections between residents and government using cutting-edge methods to tackle pressing challenges in communities around the globe. The Senior Director will work collaboratively with the entire Civic Impact team to develop and deliver innovative, community-engaged approaches to public sector problem solving.
The selected candidate is a strong leader with excellent management skills who will direct a team to help governments implement successful community engagement practices. The Senior Director is also responsible for coordinating and collaborating with the Directors of the Centers for Civic Impact including GovEx, GovEx Academy, and the Center for Applied Public Research, as well as with researchers at Johns Hopkins University, and others around the world.
The Senior Director must have a forward thinking mindset and the vision to build out an organization, provide strong leadership to a rapidly growing team, as well as design and deliver impactful programs that benefit cities and their residents. Our ideal candidate will demonstrate a strong point of view on civic engagement and citizen-driven innovation, possess a proven track record successfully leading a major program or organization in the nonprofit or government sector, have experience navigating an academic environment; and be able to build relationships at all levels, from residents to elected officials.
Specific Duties & Responsibilities:
Creating and overseeing a long-term strategic vision for the new center
Managing multiple programs in coordination with university staff, partner organizations, and philanthropic funders
Managing a growing and diverse team overseeing a diverse portfolio of programs such as Love Your Block, Experience Matters, and Guiding Opportunities
Establishing the national and international profile of the new center, including establishing its position as the expert for civic engagement and the delivery of state-of-the-art training to city practitioners on citizen-driven innovation
Building and maintaining strong relationships with city leaders, elected officials, and critical stakeholders nationally and internationally
Cultivating productive partnerships with other Johns Hopkins institutions (e.g., SNF Agora Institute, 21st Century Cities Initiative) including opportunities for original research, program evaluation and improvement, and student learning and internships
Assisting with the recruitment and expansion of the new center’s team, with support of Civic Impact and JHU HR infrastructure
Overseeing the development and implementation of community engagement best practices and programs through multiple delivery channels
Supporting the University’s role in promoting interdisciplinary collaborations with a range of partners and stakeholders to advance research, policy, and practice, with a focus on how innovation leads to equitable and sustainable growth in cities
Serving as a thought leader through participation in conferences, writing opinion pieces, and contributions to other public activities
Representing the new to external stakeholders including governments, philanthropy, nonprofit organizations, and academic and public sector leaders
Overseeing the planning of appropriate center strategies and objectives
Developing and maintaining fidelity to a strategic plan to create and offer programs responsive to the needs of the public and academic sector, as well as funders
Defining clear goals for the center and measuring progress towards those goals
Maintaining an understanding of trends in government innovation and data usage, including open data, performance management, analytics, and other areas as identified by Civic Impact and its associated centers
Supporting the teams at Civic Impact and its associated centers in the effective development of best practices related to community engagement and government innovation
Collaborating with outside institutions and organizations in coordination with clients to develop materials that are locally applicable
Other duties as assigned Minimum Qualifications (Mandatory):
Master’s degree in public policy or related field
Seven years of experience in the fields of government innovation or community engagement; including five years of experience managing diverse teams
Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula Preferred Qualifications:
Experience using project management and collaboration software such as Asana and Slack
Familiarity with stakeholders focused on public sector, civic engagement, or education investments
Familiarity with learning management systems Special Knowledge, Skills, and Abilities:
Demonstrated effectiveness in coordinating with subject matter experts
Understanding of qualitative and quantitative research methods
Knowledge of how to create data visualizations in D3.js, RStudio,or Tableau
Proficiency in Microsoft Office software, WordPress, and G Suite and its applications
Excellent oral, written, and research skills
Commitment to a collegial workplace
Capacity to work independently and in a results-oriented workplace
Ability to work on multiple projects concurrently
Classified Title: Director Civic Engagement Working Title: Senior Director, Cities of Service Role/Level/Range: ACRP/04/MF Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: 5/37.5 Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 60006654-KSAS - Centers for Civic Impact Personnel area: School of Arts & Sciences
The successful candidate(s) for this position will be subject to a pre-employment background check.
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