A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Michigan Dining is comprised of twenty-one on-campus cafes and markets, nine residential dining halls, a line of Blue to Go foods and the Michigan Catering unit. Our 300 professional and 2000 student employees are committed to creative, healthy and nutritious foods, international cuisines and sustainability throughout all dining operations
What will I do?
As an Assistant Manager, you would support the daily management of activities and services of all the front-of-house and assist with back-of house operations as needed to support daily dining service operations. Manage the activities of student and bargained-for staff engaged in serving meals, servicing retail customers and maintaining cleanliness of all areas of the dining facility.
You will report to General Manager
Participate in developing student and bargained-for staffing schedules to meet service needs in the most cost-effective manner possible.
Assign and reassign employees to meet daily operational needs; help with stations as needed.
Explain and demonstrate work assignments and expectations; conduct ongoing assessment of job performance and provides feedback to ensure food presentation, sanitation, and customer service.
Participate in the corrective action process; provide coaching, oral and written warnings as needed.
Help oversee food preparation, presentation, portioning and plating of food served in the unit in consultation with culinary staff.
Conduct pre-service inspections; monitor stations and dining room throughout the meal service period to be sure they are prepared for service, equipped and clean.
Customer Service (30%)
Ensure appealing presentation and appetizing appearance of food consistency and quality.
Is knowledgeable about the menu; ensure that food is properly labeled.
Anticipate addresses and resolve customer service issues.
Perform administrative responsibilities, including payroll, budgeting, billing, and sales, register, product movement, attendance, and equipment maintenance reports.
Take inventory and orders food, products, cleaning/other supplies and equipment as assigned.
Manage monitors and train staff on money management policy.
Sanitation and Safety (15%)
Maintain proper sanitation standards in compliance with regulations, EHS and HACCP policies and U-M standards.
Monitor/equipment for Smart Temps system.
Associates degree in hospitality management, business administration, dietetics, nutrition, culinary arts, or a related field or equivalent experience.
One to five years of food service experience.
You will become ServSafe within 60 days from date of hire. Certification must be maintained as a condition of employment.
Able to legally work in the United States.
Bachelor’s degree in hospitality management, business administration, dietetics, nutrition, culinary arts, or a related field or equivalent combination of education and experience.
2+ years of experience in a large-scale commercial food service operation.
1+ years of experience as a #studentlifechef and culinary arts training.
We work variable weekday hours, weekends and holidays.
We support departmental projects including student engagement and Diversity, Equity and Inclusion.
Have a current valid Driver’s License issued within the United States, Canada or an International License that is translated into English and complete the Motor Vehicle Record Check observing the University of Michigan policy.
Move and transport items weighing up to 25 - 30 pounds, manipulate and gather objects from various positions, often at low heights and from awkward positions, maintain a static position for extended periods of time.
Manage Student Staff
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. We Offer:
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance, including Life, Long-term disability coverage and flexible spending accounts for healthcare and dependent care expenses
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employe
Internal Number: 184420
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.