Under the leadership of the Director, Medical Services, the Associate Clinical Director will provide overall planning, quality assurance, supervision, and coordinator of clinical care provided by clinical teams in Medical Services. The incumbent the provide oversight, guidance and accountability by structuring the work effectively, defining goals and objectives and ensure integration of services into the overall offerings of Columbia Health. This position is expected to cultivate and sustain strong, collaborative working relationships with colleagues, staff, and other University partners and/or units so that students are provided a seamless health and wellness experience on campus. The Associate Clinical Director will partner with the Associate Directors of Nursing and Patient Services to identify, appropriately communicate and resolve care delivery issues. They will maintain accreditation standards and facilitate efforts to meet accreditation requirements. The Associate Clinical Director will collaborate with the Director Medical Services in long-range strategic planning for Primary Care. They will represent the Director in their absence at all levels of responsibility. Incumbent must be qualified as delineated under Clinical Laboratory Improvement Amendments (CLIA) to direct the organization's CLIA Waive Laboratory Services. The Associate Clinical Director will provide direct patient care, with emphasis on illness prevention, health education, and patient advocacy to improve overall quality of health for the individual and the Columbia community.
Patient Care: Include clinical panel of patients, dedicated clinical schedule Monday - Friday consistent with practice team assignment and Saturday Urgent Care coverage during academic semester:
Effectively conducts focused health history and performs physical examination as indicated by patient's reason for visit.
Identify and manage common-health problems, both acute and chronic in accordance with approved guidelines.
Prescribe a variety of modalities to treat illness and meet wellness needs including, but not limited to medical, nutrition, exercise, and traditional nursing treatments.
Evaluate and documents patient's responses to the plan of care in the electronic health record system.
Order and interpret diagnostic tests.
Perform telephone consultations, laboratory follow up and triaging of urgent care patients with referral to appropriate providers.
Work collaboratively with peer team Physicians and Nurse Practitioners in planning for patient care and makes referrals to other disciplines as necessary.
On a rotating basis, participate in after-hours care acting as backup for on-call nurse triage service with other clinical providers.
Serve as a clinical resource to other Physicians, Nurse Practitioners, Registered Nurses, Medical Assistants, and other non-medically trained staff.
Serve as on-site preceptor for medical students.
Participate in the development, review, and revision of clinical practice guidelines and protocols as well as development of standards, patient care policies, and clinical procedures and audit peer practice to assure overall quality of patient care.
Oversees clinical practice teams using the principles of patient-centered care to enhance best practice and patient care decisions and ensure delivery and continuity of care.
Direct daily patient scheduling with the Associate Director of Patient Services and members of the healthcare team and other aligned interdisciplinary departments to support best practice and evidence informed patient care decisions.
In partnership with the Associate Director of Nursing and Patient Services as well as the Assistant Nurse Manager, oversees day-to-day functional and clinical services to support best practice for patients who walk-in without scheduled appointments.
Clinical Activities: Supervision of clinical staff and Laboratory Services:
Plan and implement staff orientation and on-boarding for Physicians and Clinical Care Team Leaders.
Participate in the recruitment and selection of clinical staff. Evaluate performance of Clinical Care Team Leaders.
Partner with the Director in strategic planning for Medical Services that is consistent with the broader Columbia Health strategic plan. Implement policies, procedures and designs that improve or enhance the function of the department including patient flow and service delivery.
In collaboration with the Director, plan and implement an effective, responsible Quality Assurance program. Function as a key member of Medical Services' Quality Assurance (QA) Committee.
Function as Laboratory Director. Direct Columbia Health CLIA Waiver Laboratory Services.
Ensure laboratory accreditation, Provider Performed Microscopy competency and CLIA Certification and licensure consistent with Department of Health (DOH) policies.
Ensure staff laboratory competencies for performance of all laboratory duties and responsibilities in Medical Services.
Develop and update policies and procedure consistent with Accreditation Association for Ambulatory Health Care (AAAHC) Standard laboratory Services, Infection Prevention and Control and Safety.
Responsible for the development and reporting of Laboratory QI projects. Develop and maintain a program of Risk Management pertaining to laboratory services.
In consultation with the Assistant Nurse Manager-Infection Control and Occupational Health, provide oversight for Columbia Health's role as NYC (DOH) Influenza Sentinel Provider-provide weekly influenza statistics, obtain specimens for influenza testing to submit to DOH.
Communicate public health/communicable disease concerns to DOH Communicable Disease Surveillance Department as warranted. Oversee records of communicable diseases reported to DOH and develop policies related to minimizing exposure to infectious diseases.
Facilitate students requiring isolation/testing for communicable disease and notify Director of Medical Services when public health concerns arise.
Performs other duties as assigned. Serve as facilitator for communicating and representing the overall agenda and program priorities of the Medical Director and Director of Medical Services.
Requires MD or DO degree from an accredited medical or osteopathic school and completion of Accredited Residency in chosen specialty (Internal Medicine, Family Practice or related discipline preferred).
Requires NYS MD license plus current DEA registration, CLS and Infection Control Certificate.
Must be Board Certified or eligible.
Minimum of 10 years related experience with at least 5 years acceptable clinical experience required.
Demonstrated progressively responsible leadership experience and proven success in the management of health care delivery or managing clinical operations.
Excellent oral and written communication and interpersonal skills with demonstrated ability to work effectively with different levels of staff and across disciplines.
Experience with Point of Care Waive and Provider Performed Microscopy Under CLIA, infection control.
Expertise in performing medical examinations in routine and emergency situations, and experience in treating common, acute, illnesses, and injuries.
Knowledge of disease, prevention, and health promotion needs of a college campus.
Ability to use computers to access electronic medical record and electronic schedule and email.
Experience with quality assurance, peer review, working with multi-disciplinary staff in a collaborative practice strongly preferred.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 505745
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.