Coordinates activities and provides secretarial support for a multi-faceted clinical/research office to ensure a smoothly functioning office and good patient relations. Interacts with patients, patients' families, referring physicians and third party carriers with regard to patient-related issues. Works with others in a team environment.
Assist director/staff of department as needed.
Schedule patient appointments.
Arrange for patient transport.
Check patients in using EPIC system.
Assign patient to appropriate photographer.
Perform Heidelberg and Ziess Cirrus OCT’s.
Order office and medical supplies.
Obtain service for medical and office equipment.
Open and distribute mail.
Enter invoices for payment into SAP.
Coordinates activities and provides secretarial support for a multi-faceted clinical/research office to ensure a smoothly functioning office and good patient relations.
Interacts with patients, patients' families, referring physicians and third party carriers with regard to patient-related issues.
Works with others in a team environment.
Maintain study and Graphics database and bill budgets/departments accordingly.
Obtain travel advances and/or reimbursements.
Assists patients, patients' families, referring physicians, and third party carriers to resolve patient related issues.
Schedules patients for laboratory tests, medical examinations, and consultations.
Relays information to patients regarding preparation for laboratory tests and examinations.
Obtains pre-certifications as required by patients' health care insurers or managed care providers.
Maintains familiarity with various types of medical insurance to explain these plans.
Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
Arranges or assists in arranging patient transportation.
Prepares routine correspondence and reports, transcribes medical reports and other documentation using medical terminology.
Prepares manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms.
Monitors budgets and prepares reports.
Provides routine office support: answers phone, greets visitors, maintains calendar, arranges meetings, sorts and responds to mail, files, maintains office equipment, makes travel arrangements.
Assists with making routine travel and accommodation arrangements.
High School Diploma or GED required.
Two (2) years secretarial experience required.
Additional education may be substituted for years of related experience.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Two (2) years college or equivalent work experience preferred.
Two (2) years medical office experience preferred.
Experience in the Johns Hopkins system strongly preferred.
Special Knowledge, Skills, and Abilities:
Medical terminology preferred.
Computer skills and organizational skills required.
Classified title: CO Medical Office Coordinator
Working title: CO Medical Office Coordinator
Role/Level/Range: ATO 40/E/02/0D
Starting Salary Range: $15.26 - $21.00 (commensurate with experience)
Employee group: Full time
Employee Status: Non-exempt
Schedule: Monday-Friday - 8:30am-5:00pm 40hrs/Wk
Location: East Baltimore Campus – 600 N. Wolfe Street, Baltimore, MD
Department name: 10003003 – SOM – Oph Retina Service – Ophthalmology
Personnel area (School): SOM – School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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