The Johns Hopkins University Whiting School of Engineering aims to transform society through engineering education, creation and dissemination of knowledge, and activities that improve the human condition. To that end, the Whiting School of Engineering Software Development team brings robust software-based solutions and processes to bear in order to assure that students, faculty, and staff have the tools that they need to achieve the aims of the Whiting School.
The top candidate for this position will have a passion for developing innovative software solutions by bringing to bear an impressive array of communication skills, strong ability to work throughout the entire software lifecycle including system analysis, gathering business requirements, producing technical/functional specifications and designs, and implementing optimal solution, functional and integration testing, and providing ongoing maintenance.
Specific Duties & Responsibilities:
This position will interact with students, faculty, and staff throughout the Whiting School and with technical staff across the institution. In particular this position will work with students, faculty, and staff to understand technical or business problems and to suggest or implement software solutions for those problems. This position will also need to work with other technical staff members within the WSE Software Development teams, WSE IT team, and the broader JH IT team in order to implement solutions that integrate with existing products and/or solutions. This position will be responsible for being a thought leader and proposing improvements to both process and technology and for mentoring more junior staff members. Work will be assigned by the Software Development IT Manager and reviewed by the Software Development IT Manager and other Software Engineers within the team. This position is largely expected to work independently.
ANALYSIS AND REQUIREMENTS GATHERING
Define complex business/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
DESIGN AND DEVELOPMENT
Develop detailed tasks and project plans by analyzing project scope and milestones for complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
Write functional/technical specifications from the complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for complex application development tasks.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support.
Provide monitoring and guidance in application design and development to more junior staff.
Provide thought leadership in designing and developing innovative integrated solutions..
TESTING AND DOCUMENTATION
Create and document complex test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Mentor junior staff in testing tools and technologies by reviewing their work.
IMPLEMENTATION AND MAINTENANCE
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by investigating and resolving issues, including complex issues to ensure prompt, effective service.
Describe scale/size of area, project and/or system supported:
This position supports the entire Whiting School of Engineering which includes some 561 full time faculty and staff and another 450 or so part-time faculty and APL staff. This position will also have some responsibility supporting the EP website which has approximately 8,000 unique visitors per month. This position will regularly interact with at least five WSE web servers and will also have some responsibility in backing up the individuals primarily responsible for the rest of the WSE server infrastructure (at least 30+ servers). Moreover, this position will be responsible for writing programs that interact with Blackboard, SIS, Wordpress, Active Directory, Jira, Confluence, Splunk, and other systems as needed. This position supports the entirety of the Whiting School of Engineering. As in the last section, the complexity derives from designing and implementing systems that can satisfy the requirements of a broad customer base as well as supporting the multiple various systems and endpoints utilized by WSE and JHU.
Minimum Qualifications (mandatory):
Bachelor’s degree required.
Five years of related work experience with computer systems and applications.
Additional experience may be substituted for education. Additional education may substitute for experience.
Linux (especially CentOS)
Microsoft SQL Server
Special Knowledge, Skills, and Abilities:
Experience working through the entire software development life-cycle.
excellent communication skills.
Thorough understanding of SQL.
Understanding of cross browser and cross platform issues; experience with object oriented design in a modern programming language.
Must demonstrate strong critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and communicates clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills.
Technical Qualifications or Specialized Certifications:
Thorough understanding of SQL.
Understanding of cross browser and cross platform issues.
Experience with object oriented design in a modern programming language.
Classified Title: Software Engineer Role/Level/Range: ATP/04/PE Starting Salary Range: $69,140 to $95,005 annually Employee group: Full Time Schedule: M-F, 8:30 a.m. to 5 p.m. Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 10001477-Engineering Business Office Personnel area: Whiting School of Engineering
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.