The Patient Navigator will work to facilitate care of patients with end-stage kidney disease receiving dialysis as part of the HeartLink program at Johns Hopkins. The incumbent will work with physicians in dialysis centers to identify eligible patients for a cardiac monitor, provide clinic-based navigation and decision support for patients and decision partners and families.
Specific Duties & Responsibilities
Work with dialysis clinic staff to identify patients eligible for cardiac monitor.
Provide education to patients about cardiac monitor device and evaluation process.
Assist patients in making appointment for cardiac evaluation and provide follow-up throughout the process.
Develop a good working relationship with clinic staff.
Coordinate activities that raise HeartLink program awareness among healthcare professionals and patients and decision partners.
Search dialysis clinic patient databases for purposes of patient recruitment and patient navigation activities.
Educate dialysis patients and decision partners about cardiac monitoring device and decision-making.
Provide support services for patients and decision partners who are considering implantation of cardiac monitor device, and continue to provide these services once they are enrolled.
Assess patient needs, identify barriers to cardiac monitor implantation and problem-solve to overcome these barriers.
Services provided to patients and decision partners may include: arrhythmia treatment education, appointment reminder calls, referral to social services, provision of resources for transportation, insurance and other services, provision of moral/psychosocial support to patients and decision partners and family members, and other services.
Communicate regularly with clinic nurses, social workers and other personnel to obtain patient status updates and monitor clinic visits in order to properly navigate patient.
Assist patients and decision partners with any needs that may prevent the patient from making appointments and resolve any issues that may influence patient’s return or compliance.
Help new patients and decision partners learn how to navigate the health care system, become knowledgeable of available resources, and ultimately become more self-sufficient.
Work to ensure patient’s needs are being met by supplementing institutional services without interfering with dialysis treatment.
Carefully document all patient navigation activities in appropriate study forms and databases.
Implement navigation activities in accordance with the CAMARO study protocol.
Attend monthly conference calls with patient navigators from other CAMARO sites and collaborate with these navigators on other activities.
Participate in all CAMARO-related training locally and nationally.
Other activities as assigned by Supervisor.
High School Diploma/GED.
Some related experience.
Additional education may substitute for required experience, to the extent permitted by the JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. *
Some college courses preferred. Prefer some related coursework or administrative experience.
2-3 years of related experience preferred
Research experience/ previous kidney-related work experience. Experience working in clinical setting.
Special Knowledge, Skills, and Abilities
Strong attention to detail, excellent verbal/written communication skills and self-motivation is critical. Strong organization and problem solving skills required. Successful accomplishment of tasks with high independence and minimal supervision. Ability to organize and manage multiple competing priorities and to meet deadlines. Strong problem solving skills related to research data quality and patient navigation. Strong computer and typing skills, including Microsoft Office Suite, and basic knowledge of databases and data documentation.
Classified Title: Outreach Worker Working Title: Patient Navigator Role/Level/Range: ACRO37.5/02/CB Starting Hourly Pay Rate Range: $12.31 / 16.93 /Commensurate with Experience Employee group: Casual / On Call Schedule: varies Exempt Status: Non-Exempt Location: 05-MD:School of Public Health Department name: 10001101-Epidemiology Personnel area: School of Public Health
The successful candidate(s) for this position will be subject to a pre-employment background check.
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During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
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