Assistant Director, Education Abroad and Exchange Services
Maryland Institute College of Art
June 11, 2019
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General purpose: Reporting to the Director, Office of International Education, the Assistant Director collaborates with the Director on all aspects of MICAâs study abroad, exchange, and domestic mobility programs with primary responsibilities for advising students, managing the program application and acceptance processes, serving as the point person for all safety and security matters for semester international programs, and handling day-to-day partnership management. Summary of Essential Functions: â¢ Primary contact and advisor for semester education abroad, domestic mobility, and incoming exchange students.â¢ Oversee operational management of international partnership agreements. In consultation with the Director, identify and vet potential partner institutions/programs abroad and establish program objectives, budgets, and timelines. Assist with the development of partnership/program agreements. â¢ Serve as additional Designated School Officer and Alternate Responsible Officer with the Student and Exchange Visitor Information System (SEVIS).Essential Duties & Responsibilities: Student Advising and Supportâ¢ Advise and recruit students interested in education abroad.â¢ Ensure education abroad and exchange students understand and fully complete pre- and post-admission paperwork including course selection, housing, and other related materials necessary for the successful transition into the host school's educational and administrative structures.â¢ Conduct individual and group advising for students on academic and personal goals, program selection, health and safety issues, inter-cultural competency, etc.â¢ Manage information/pre-departure sessions for students; assist Open Studies with information/pre-departure sessions for faculty (especially focusing on student issues such as health and safety, risk management).â¢ Advise for national education abroad scholarships (e.g. Gilman, Boren, etc.).â¢ Work with returned education abroad students to help facilitate their transition back to MICA and U.S. culture. Assist students with integrating their education abroad experiences into their MICA coursework and communicating the value of global education experiences to the campus more broadly. â¢ Respond to parent inquiries throughout the student's education abroad experience. Mitigate parental concerns about various aspects of education abroad, including academics, health and safety, risk management, and gender-specific concerns.â¢ In collaboration with other campus offices, coordinate education abroad diversity and inclusion efforts, including outreach to students from underrepresented backgrounds (racial and ethnic minorities, students with disabilities, first generation students, and high financial need students).Program Managementâ¢ Oversee semester education abroad and exchange programs and provide the following support services: serve as the liaison with partner institutions and organizations; monitor program quality; analyze learning outcomes and report findings; collaborate with the Director on assessment, strategic planning, and implementation of policies and procedures.â¢ Advise the Director on trends in enrollment, student attitudes, student achievement, and student life that may require changes in programs and recommend solutions. Help implement solutions to enhance the programs offered to students. Actively participate in and assist Director with crisis management for education abroad by monitoring incidents, assessing various emergencies, conducting outreach to students, and serving as the primary MICA contact. Work collaboratively with exchange partner institutions to resolve program and student issues. â¢ Maintain an inventory of global engagement activities, partnership agreements, including information about student exchange balances, upcoming expiring agreements, and general statistics. Assist the Director with reviewing and updating MOUs with partner institutions.â¢ Conduct site visits abroad for program assessment and development purposes.Campus Relationsâ¢ Partner with Student Affairs, Enrollment Services, Open Studies and other MICA departments/offices to address student issues, applications, and policy adherence.â¢ Coordinate international delegation visits to campus.â¢ Assist the Director and other International Education staff with cross-cultural training and workshops, and other campus/student programming.Administration and Compliance â¢ Work closely with the Director to develop and continuously improve materials and processes to meet education abroad health, safety and risk management standards.â¢ Maintain all education abroad, exchange and domestic mobility records. Coordinate PeopleSoft functions, as well as other internal databases and spreadsheets for education abroad, domestic mobility and exchange students. â¢ Maintain education abroad resources; create and update informational materials, including student handbooks, program flyers, parent materials, etc.â¢ Monitor and assist with all federal compliance requirements associated with F-1 and J-1 student immigration matters, as well as broader global education abroad compliance requirements (GDPR, etc.).Perform other related duties as assigned.Knowledge, Skills, and Abilities: â¢ Knowledge of international program management in higher education and education abroad process.â¢ Strong interpersonal and cross-cultural communication skills and the ability to work collaboratively with a diverse group of students, faculty and staff; ability to interact with a wide variety of constituencies on and off campus.â¢ Demonstrated ability to problem-solve and respond effectively in a fast-paced environment.â¢ Strong listening and organizational skills, ability to communicate professionally both orally and in writing with careful attention to detail. â¢ A team player with a positive attitude and a willingness to be flexible.â¢ Excellent judgment and ability to deal with difficult situations, including real and perceived emergencies and crises abroad.â¢ Proficient in Microsoft Office, Excel, databases, social media, and facilitating on line learning.Minimum qualifications: â¢ Bachelor's degree, plus a minimum of three (3) years of related experience. â¢ Demonstrated knowledge of international education, including education abroad programs, student issues as they relate to international education, and best practices in global studies, academic advising, and global learning outcomes.â¢ Intercultural experiences, particularly as reflected in study, research, living, or working abroad.â¢ Demonstrated record of support for, and commitment to, the needs of a diverse population and the principles of equity, diversity, and inclusion.â¢ Willingness and ability to work outside of regular business hours of operation, including during evenings and on weekends as necessary.Preferred Qualifications: â¢ Fluency in multiple languagesâ¢ DSO experience strongly preferredâ¢ Experience with F-1 and J-1 visa regulations and programsâ¢ An appreciation for art and design Reporting to this position: no direct reportsConditions of Employment: â¢ Conditions: Background Checkâ¢ Unusual Circumstances related to position (i.e. essential personnel, require travel, serve in an âon-callâ capacity, work evenings and/or weekends, blackout periods, etc.)Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.â¢ Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (may be adjusted depending on position)â¢ Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.â¢ Required training: Employee Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.
Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.
Internal Number: R4
About Maryland Institute College of Art
Founded in 1826, MICA is among the top visual arts colleges in the nation. The college enrolls 1,863 undergraduate and 306 graduate students from 48 states and 54 foreign countries, offering programs of study leading to the bachelor of fine arts (B.F.A.), master of arts (M.A.), master of fine arts (M.F.A.) degrees, and master of professional studies degrees (M.P.S), as well as post-baccalaureate certificate programs and a full slate of credit and noncredit courses for adults, college-bound students, and children. MICA is recognized as an important cultural resource for the Baltimore/Washington region, sponsoring many public and community-outreach programs-including more than 100 exhibitions by students, faculty, and nationally and internationally known artists annually-as well as artists' residencies, film series, lectures, readings, and performances.