The Community Outreach Specialist will work under the supervision of the Latino HIV Outreach Program Manager. He/she provides outreach and support services to Spanish-speaking clients newly diagnosed with HIV and/or TB or out of HIV care and refers them for HIV and/or TB medical care or case management, as needed. He/she works in collaboration with the Latino Outreach team, the BCHD HIV program, and the BCHD TB program to expand HIV and TB testing among Latino immigrants, and facilitate linkage and retention in care. He/she will provided individualized HIV and/or TB education and promotes healthy habits, call patients for appointment reminders, accompany patients to medical procedures, providing directly observed therapy under the BCHD DOT protocol, and conducting hospital visits. Most activities take place outside the hospital, primarily in the Spanish-speaking immigrant communities of East Baltimore, or at the BCHD STD clinic, and are intended to provide information about HIV and/or TB status and transmission risks, as well as opportunities for care available to patients with HIV and/or TB. Some outreach and research activities are conducted in the evenings and on weekends, so work hour flexibility is required.
Duties and Responsibilities:
Engages patients via letter, phone, and community and home visits.
Identifies and develops relationships with social service agencies and congregation points for Latino immigrants in Baltimore City.
Provides informational presentations and testing at community organizations.
Works with the BCHD outreach team to test and identify HIV-positive clients and patients with TB in need form medical care.
Perform rapid HIV testing and phlebotomy as needed.
Locates patients lost to medical care and engage or re-engage them in care.
Accompanies staff providing positive HIV or TB test results in the field to persons who have not returned to the clinic to receive the results.
Informs individuals identified with HIV or TB of available services and reach out to those who do not attend clinic, encouraging follow-up with medical care and support.
Provides life/situational counseling regarding adjusting to and living with HIV/AIDS and/or TB and promote adherence to medication regimens.
Works closely with the case manager to empower patients to connect with community resources and works as a member of the team of the entire Early Intervention Initiative at the BCHD STD clinics and the BCHD TB program
Documents all patient encounters and other statistical information, as required for reporting to the funding sources.
Maintains professional/personal boundaries with patients, keeping the Program Coordinator apprised of all situations of possible conflict, and maintain strict confidentiality of all patient information.
Trained to provide directly observed therapy, and works in collaboration with the BCHD DOT team to assist Spanish-speaking patients with limited English proficiency
Minimum Qualifications (mandatory): High School Diploma or equivalent required. 2-year related work experience.
Licensure, Certification, Registration: Certification of phlebotomy training and phlebotomy experience preferred. Candidate will be required to be bi-lingual. Preferred qualifications: Life/community/work experience or knowledge regarding HIV preferred.
Classified Title: Community Outreach Specialist Working Title: Community Outreach Specialist Role/Level/Range: ACRO40/E/02/CC Starting Salary Range:$14.00 - $19.25 Employee Group: Full Time Schedule: M-F 8:30 am - 5 pm; some weekends and evenings required Exempt Status: Non-Exempt Location: 04-MD:School of Medicine Campus Department Name: 60000454-SOM DOM ID Moore Clinic Personnel Area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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