Classified Title: Outreach Worker Working Title: Outreach Worker Role/Level/Range: ACRO37.5/02/CB Starting Salary Range: $12.19 - $16.77 (commensurate with experience) Employee group: Full Time Schedule: M-F 8:30 am - 5:00 pm Exempt Status: Non-Exempt Location: 05-MD:School of Public Health Department name: 10001101-Epidemiology Personnel area: School of Public Health
The Outreach Worker will work under the direct supervision of the ALIVE and PCORI HERO Study Coordinators; the outreach worker will provide an essential skill set to multiple research studies. The outreach worker will play a pivotal role in locating and retaining participants. This is a grant-funded potentially time-limited position.
The Outreach Worker (OW) will:
Conduct outreach to service agencies and care facilities in effort to maintain contact with participants.
Establish and maintain working relationships with local area clinic personnel (admissions coordinator, clinical services coordinator, emergency services coordinator) that interface with study staff and participants of this study.
Conduct follow-up activities (phone calls, mailings, and in-person reminders) to ensure that participants return for follow-up visits.
Conduct street outreach (visit participants' residences, homeless shelters, free kitchens and hangouts) to locate participants who have been lost to follow-up.
Other duties as assigned.
High school diploma/GED required.
Some related experience.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Some college course work is a plus.
Prior experience with client/participant outreach is desirable.
Ability to use computer; proficiency in Microsoft Word and Excel; database and spreadsheet knowledge.
Special knowledge, skills, and abilities:
Interaction with program staff is frequent and the ability to work well as a member of a research team with a high degree of self-motivation is required.
Professional interaction with inter-agency and intra-agency staff is a regular component of this position.
Applicant should feel comfortable working with a diverse group of people.
Applicant should have reliable transportation and feel comfortable using their own form of transportation with clients and/or be familiar with the Baltimore transportation system and be able to assist clients.
Familiarity with Baltimore city agencies, homeless shelters, substance abuse programs is desirable.
Previous involvement in research or experience in a clinical setting is desirable.
Any specific physical requirements for the job:
The work will entail local travel. There is little likelihood of exposure to communicable diseases, hazardous materials, or pharmacological agents.
Activities include but are not limited to:
Sitting in a normal seated position for extended periods of time.
Reaching by extending hand(s) or arm(s) in any direction.
Finger dexterity to manipulate objects with fingers rather than with whole hand or arm, for example, using a keyboard.
Communication skills, using the spoken word.
Ability to see within normal parameters.
Ability to hear within normal ranges.
Ability to move about.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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