Dean of Enrollment Services MGH Institute of Health Professions
Boston, MA https://www.mghihp.edu/ Send Nominations or Cover Letter and Resume to: Interested applicants should formally apply to requisition 3081488 at www.mghihp.edu/jobs Introduction
As an independent, interprofessional graduate school of health sciences, MGH Institute of Health Professions (IHP) prepares health professionals and scientists to advance care for a diverse society through leadership in education, clinical practice, research, and community engagement .
For nine years, IHP has been recognized by The Chronicle of Higher Education as one of the " Great Colleges to Work For." The MGH Institute is the only school in the city of Boston to achieve this recognition in the prestigious education magazine's 2018 survey. According to President Paula Milone-Nuzzo, "Receiving this recognition for nine years in a row is an affirmation by our faculty and staff that the Institute is a place where talented people have opportunities to thrive as they dedicate themselves to our mission of educating tomorrow's healthcare leaders....We are very proud the Institute is considered a great place to work, and are committed to assuring it remains so."
The Opportunity The Dean of Enrollment Services is a member of the Institute's executive team. The Dean works with institutional leaders to ensure an innovative and coordinated enrollment program. The Dean is also responsible for enhancing Institute recognition and visibility within its various constituencies. This is a unique opportunity for an energetic and entrepreneurial enrollment professional who brings credibility, creativity, and a passion for the IHP mission.
Position Overview - Dean of Enrollment Services
Summary of Major Responsibilities: Reporting to the Provost, the Dean of Enrollment Services provides strategic leadership in the areas of student recruitment and admissions, enrollment marketing, and high-quality registrar, student accounts, and financial aid services for enrolled students. The Dean assures continuity, accuracy, and compliance with policies and regulations, with a high priority for student service, convenience, and satisfaction. The Dean oversees budget, personnel, and operations for each of the key operational units in the Office. The Dean serves as the Institute's chief enrollment advisor on matters related to enrollment of students in full-time and part-time, online, on-campus, and hybrid programs. Working closely with the Provost on planning and strategic matters, the Dean also collaborates with the academic programs, Office of Strategic Communications, Office of Finance and Administration, Office of Information Technology, and Office of Student and Alumni Services to assure a distinctive and successful student experience, while assuring that strategic enrollment-related business goals are achieved.
Principal Duties and Responsibilities:
Provides effective strategic leadership of an outstanding enrollment services team for all academic programs.
Leverages data systems and collaborative input to project and build a successful enrollment and financial aid model in line with institutional needs for planning, budget, and programmatic considerations.
Work closely with the Provost to address trends and issues in health professions education.
Assures that the student body is of high capability, diverse, and prepared to enter and be successful in strong, competitive, and demanding professional programs.
Aligns recruitment, admissions, and enrollment procedures to ensure a student body who supports the Institute's goals for diversity, equity, and inclusion.
Oversees enrollment marketing to promote new and existing academic programs in a seamless, timely, and effective manner.
Collaborates with the Director of Institutional Effectiveness on data reporting, planning, and quality improvement.
Collaborate with the academic deans, chairs, and program directors to assure that there is strong alignment between enrollment management initiatives and programmatic needs, with careful attention to assuring effective communication and collaboration among academic and administrative units.
Identifies opportunities for articulation agreements or related initiatives to advance strategic and business goals and works to achieve their execution and successful fulfillment.
Designs and execute an annual budget consistent with institutional priorities and in collaboration with the Office of Finance and Administration.
Assures that senior leaders are advised of critical trends and opportunities related to admissions, registration, bursar, and financial aid functions.
Serves on the Executive Council, Academic Council, and Academic Leadership Council, as a visible, participatory, and valued member of these leadership teams.
Measures of Success:
Successful recruitment of a diverse pool of high-quality applicants for all programs.
Attainment of student enrollment projections annually in conjunction with academic leaders.
Fiscal responsibility in the management of the Office.
Recruitment, retention, and development of a successful Enrollment Services staff.
Student, administrative, and faculty satisfaction with services provided by the Office (measured by exit surveys, 360 evaluations, and annual performance reviews).
Supervisory Responsibility: Direct supervision of 4 FTEs with potential for staff growth. Fiscal/Budget Responsibility:
Development of an annual plan for enrollment that supports the IHP budget process.
Manage the Office of Enrollment Services budget.
Responsible for collaborating regularly with the academic programs and Office of Finance and Administration to achieve enrollment targets.
The Office of Enrollment Services is located in Building 34 in the Charlestown Navy Yard. Directly reporting to the Dean are the Registrar, Director of Admission, Director of Financial Aid, and the Department Coordinator. A professional and administrative staff of 20 are housed in Enrollment Services. Each year, the Institute processes approximately 3,200 applications, enrolls approximately 600 new students, and awards approximately $6 million in institutional scholarships and $39 million in student loans. The Office offers counseling and financial education services for students.
Institute Overview F ounded in 1977 by Massachusetts General Hospital, the MGH Institute operates within Partners HealthCare , an affiliation offering unparalleled opportunities for students to learn and work alongside expert practitioners in a variety of hospital, clinical, and community settings. With the understanding that interprofessional health care teams provide better patient outcomes, IHP ensures that its students graduate with the competencies needed to be effective members and leaders of teams.
The MGH Institute offers a variety of programs, certificates, and courses:
School of Nursing
Accelerated Bachelor of Science in Nursing
Direct-Entry Master of Science in Nursing (For students with no nursing background)
RN to Master of Science in Nursing
Doctor of Nursing Practice for Post-BSN Registered Nurses
Doctor of Nursing Practice for Advanced Practice Nurses
Doctor of Nursing Practice for Nurse Executives
Certificate of Advanced Study in Nursing
Global Health Equity and Innovations Certificate of Completion (Interprofessional)
HIV/AIDS Certificate of Completion
Mind Body Health and Healing Certificate of Completion (Interprofessional)
Nurse Educator Certificate of Completion
Nursing Informatics Certificate of Completion (Interprofessional)
School of Health and Rehabilitation Sciences
Communication Sciences and Disorders
Master of Science in Speech-Language Pathology (M.S.-SLP)
Certificate of Advanced Study in Literacy and Language (CAS Literacy and Language)
Genetic Counseling (to be opened in the Fall of 2019)
Master of Science in Genetic Counseling (M.S.-GC)
Doctor of Occupational Therapy (OTD)
Ph.D. in Rehabilitation Sciences I would place this program last on the list.
Doctor of Physical Therapy (DPT)
Clinical Residency in Orthopaedic Physical Therapy
Elevating Practice in Orthopaedic Physical Therapy
Physician Assistant Studies
Master of Physician Assistant Studies
Center for Interprofessional Studies and Innovation
Health Professions Education (HPEd)
M.S. in Health Professions Education
Continuing Professional Development
Graduate-Level Non-Degree Courses
Online Prerequisites for the Health Professions
The MGH Institute, which is accredited by the New England Commission on Higher Education, has more than 1,600 full- and part-time students. Since its founding in 1977 by Massachusetts General Hospital, it has produced more than 7,700 graduates.
The IHP is the only degree-granting affiliate of Partners HealthCare , New England's largest health care provider, founded by Massachusetts General Hospital and Brigham and Women's Hospital, and which also includes Spaulding Rehabilitation Hospital, Newton-Wellesley Hospital, and North Shore Medical Center.
The MGH Institute believes that knowledge begins with discovery through research. The Institute's faculty engage in original clinical research - much of it collaborative and interprofessional - aimed at ultimately improving the prevention, diagnosis, and treatment of human disorders and disabilities. All academic programs promote interprofessional teamwork through the school's unique IMPACT Practice model and offer personalized attention in a rigorous, collaborative learning environment that is driven by IHP faculty's professional expertise and scholarly accomplishments. The academic experience is further enriched by the diversity of its students' backgrounds and life experiences.
The MGH Institute boasts more than 182,000 square feet of classroom and laboratory space spanning seven buildings, including a dedicated research center and research labs for grant-funded scholars. On-campus functional-living, rehabilitation and simulation labs use state-of-the-art technology and equipment for teaching and assessment activities. These labs allow students and faculty to engage in active learning across the curriculum.
In addition, the school also houses pro-bono primary care and rehabilitation centers, where students receive real-world experience treating clients from underserved surrounding communities. The rehabilitation centers and labs are all in the new Dr. Charles and Ann Sanders IMPACT Practice Center.
Video: A new way to learn. A better way to deliver care. Strategic Plan: The MGH Institute created its Strategic Plan 2018-2022 based on the following determining factors:
Health care System
How health care is delivered (by whom, where) will continue to evolve.
The population will become increasingly diverse, impacting how care is provided.
Health care systems will require leaders who can manage change.
Future health professionals will need to be nimble, curious, lifelong learners who can adapt to changing care and care settings.
A larger portion of the student market is expected to shift to online education.
Financial accessibility will continue to be a challenge.
Expectations for supporting student wellness and academic achievement will grow.
Considering these issues, the MGH Institute of Health Professions' Strategic Plan 2018-2022 sets out specific priorities as displayed in the following chart: Learn more details about the priorities and how the Institute plans to achieve them: Strategic Plan .
Background Checks: Prior to submitting your resume for this position, please read it over for accuracy. IHP does verify academic credentials upon hire as well as the following background checks:
• Satisfactory reference checks • Satisfactory criminal background checks • Authorization to work in the United States • Medical clearance from our Occupational Health department, which includes drug screening and annual compliance with MGH's Influenza Vaccination Policy • Successful review of the Medicare program's Sanctions and Exclusions List
Qualifications Education and Experience Qualifications:
Graduate degree in higher education leadership and administration or related area; earned doctoral degree preferred.
Minimum of five years of progressive enrollment related leadership experience.
Proven track record of successful management of enrollment functions.
Commitment to the vision, core values, and mission of the MGH IHP.
Knowledge of enrollment and marketing trends and strategic enrollment best practice.
Demonstrates history of successful, sustained, and significant leadership experience in the major functions (Enrollment Management, Admissions, Marketing, Registrar, Financial Aid, Bursar, Data Management) of the Office.
Strong analytic capabilities; able to use data to inform decision making and make projections.
Evidence of history of increased responsibility and professional development over time
Experience managing a team, with a collaborative approach and flexibility.
Superb written and oral communication skills with both internal and external constituencies.
Clear, concise and engaging presentation style.
Excellent organizational and planning skills, with an emphasis on successful implementation and execution.
Demonstrates enthusiasm for student engagement and development.
Demonstrates ability to develop, recommend, and enforce policy, as well as principles and practices of effective administration and supervision
Demonstrates evidence of qualities that are consistent with the Institute's commitment to:
Advance the academic mission
An inclusive, welcoming, and respectful learning and work environment
A remarkable and distinctive student experience
Demonstrates knowledge of and success in ensuring compliance related to federal, Commonwealth of Massachusetts, and institutional regulations and statutes. Particular knowledge in the following areas: FERPA, records security, Title IX, veterans' affairs, student information systems, data management and analysis, and financial management and supervision is expected.
An appreciation for and understanding of diverse audiences and communities.
Experience working with faculty and clinical leaders, with a demonstrated track record of successful collaboration on projects and prospect situations.
Ability to develop strategies and refine them after feedback from key stakeholders.
Unflinching integrity seasoned with humor, perspective, and wisdom.
EEO Statement The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged. Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
Internal Number: 3081488-1435_1547138817
About MGH Institute of Health Professions
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).