Classified Title: Program Administrator Working Title: Assistant Director for Student Disability Services Role/Level/Range: ATP/03/PB Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: M-F 8:30-5 Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 60000452-Student Disability Services Personnel area: Homewood Student Affairs
The Assistant Director will be responsible for introducing/managing efficiencies and effectiveness into the day-to-day operations of the Office for Student Disability Services. Accommodations provision is the primary responsibility of a disabilities services office as a function of the prescribed legal mandates of the Americans with Disabilities Act of 1990 and its 2008 Amendments. The Assistant Director will ensure that accommodations are delivered thoroughly, effectively, and efficiently and build needed connections with faculty members, lecturers, graduate assistants, and information technology professionals supporting learning inside and outside the classroom. They will meet the accommodation needs of undergraduate and graduate students on JHU’s Homewood campus through the selection and implementation of various forms of assistive technology and through the refinement and management of the processes for note-taker acquisition and assignment, materials conversion, captioning and transcription, and in-class ASL interpretation and real-time transcription. In addition, they will maintain the Office for Student Disability Services’ website, and use it as a tool for timely communication with students, parents, and faculty. Finally, they will assist the Director in supporting the diverse academic, personal/developmental, and interpersonal needs of our growing population of registered students. The Assistant Director will provide advising support for the campus student group, Advocacy for Disability Awareness, which is the campus student support group. Through these efforts, a foundation to support a high quality learning experience for students with disabilities and providing training for campus stakeholders.
His/her responsibilities will include, but are not limited to, the following:
Meets with a caseload of students who disclose a disability as well as with other interested in exploring resources for temporary and possible health needs to provide information and advice regarding accessibility services and related resources both within and outside the college.
Review documentation to determine eligibility for accessibility services and accommodations while also providing direct services to students including advising and strategy development.
Assist the director by collaborating with faculty to implement practices to ensure that students receive reasonable and appropriate accommodations.
Note-taker Acquisition and Assignment:
Locate, train, and assign note-takers for students who are entitled to this accommodation.
Develop and maintain a database of registered students’ needs and the trained students available to meet the students’ needs.
Increase the percentage of note-takers assigned to courses before the semester begins, identifying high need courses based on class size and student requests from previous semesters.
Increase the efficiency and effectiveness of the note-taker assignment process, tracking student requests, correspondence with professors, and inquiries from potential note-takers to ensure optimal assignment rates.
Facilitate the materials conversion (text to alternative format) process for students.
Contact students proactively to assess their needs for an upcoming semester.
Perform an initial search for existing audio books (through Learning Ally and other sources), followed by contact with the publisher, if necessary.
Complete a manual conversion through Kurzweil or other software when necessary.
Consider means for expediting student requests for conversions and faculty members’ responses to requests for reading lists.
Captioning, Transcription, and Interpretation:
Manage the processes for acquiring and creating captioned videos and transcripts of videos.
Provide advanced notification to instructors of students’ requirement for video captioning, encouraging the proactive selection of pre-captioned videos.
Provide advice and support for the captioning of pre-selected videos, assisting faculty members, as appropriate, with the process.
Arrange for in-class, real-time transcription and ASL interpretation for students through locally contracted sources.
Website Development and Maintenance:
Revise and maintain the content on the Office for Student Disability Services website, including information about recourses, policies, processes, training information, etc.
Comfort with website development, maintenance and website accessibility, etc.
Implement a calendar or other means for updating students, parents, and faculty on the office’s activities, deadlines, etc.
Respond to student concerns regarding online accessibility as it relates to academic coursework.
Collaborate with faculty to provide suitable resolutions to online accessibility issues.
Master’s degree in education or a technology-related field required.
Minimum of three years of experience, preferably in disability services in a post-secondary setting.
Special Knowledge, Skills and Abilities:
Working knowledge of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, its 2008 amendments, and other appropriate laws pertaining to higher education and disabilities.
The diplomatic and tactful nature required to build relationships quickly across cultures within the university and to work effectively with a wide range of people, including persons from diverse backgrounds. A proven record of working successfully with a variety of populations.
An understanding of issues relevant to persons with disabilities and the ability to anticipate students' needs, expectations, and requirements with a focus on universal design in a post-secondary environment.
The ideal candidate will work closely with the director to make fiscally responsible budget projections based on daily operations and researched accommodations costs to efficiently meet service obligations.
Experience working with AIM case management software is highly desirable.
An understanding of assistive technologies for persons with disabilities, including some knowledge of/familiarity with Kurzweil, Dragon Naturally Speaking, Inspiration, Texthelp Read and Write, JAWS, Zoomtext, Math Type, and Ginger Software.
Demonstrated strong analytical skills to research and analyze data and information from a variety of sources to make sound recommendations and decisions.
The ability to manage a staff of graduate and undergraduate students, and to ensure their timely completion of assigned tasks.
Strong interpersonal, oral and written communication skills and listening skills.
Possess writing skills along with good computer skills, knowledge of online access issues and means for addressing them, ability to produce letters, reports, brochures, handbooks, posters and informational handouts.
The ability to set priorities to achieve objectives and to manage multiple, diverse assignments/projects.
Collaborative, problem-solving, planning and organizational skills.
Excellent judgment and sensitivity to the unique and confidential needs of students with disabilities.
The successful candidate(s) for this position will be subject to a pre-employment background check.
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During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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