Classified Title: Sr. Administrative Manager Role/Level/Range: ATP/4/PE Salary: Commensurate with Experience Status: Full-Time Department: Oncology Work Schedule/Hours: Monday-Friday/8:30-5:00pm/37.5 hours
Location: East Baltimore Campus Personnel area: School of Medicine
The Department of Oncology is seeking a full time Sr. Administrative Manager to work under the Division Director and Associate Administrator and provide indirect report to Associate Director for Cancer Research Career Enhancement Core (AD, CRCEC).
Clinical Practice Administration
Provide comprehensive reporting of all solid tumor clinical activity and clinical productivity
Implement systems and controls to ensure timely submission of charges and closing of encounters. Identifies problem areas, analyzes data, and develops performance improvement plans.
Provides on boarding and orientation to the clinical practice to new clinical faculty, clinical fellows and advanced practice providers.
Monitors clinical practice associated key performance indicators; develops tools and processes to achieve institutional standards, including bump rate; schedule utilization, cancellation rate, new patient lag time; encounter status.
Collaborates with Program Leaders to recruit and manage advanced practice providers. Ensures credentials are approved and maintained; evaluates workload and recommends balanced alignment of practitioner to physician.
Coordinates the timely completion of performance reviews for solid tumor advanced practice providers.
Ensures provider compliance requirements are met prior to initiating clinical activity. Enrolls providers in all required courses including compliance training, Epic training. Ensures proper assignment of roles in all clinical information systems.
Ensures timely dissemination of Compliance Office polices and arranges in-service training when needed. Serves as the administrative representative on Compliance Office remedial training sessions with providers.
Assists providers with the adoption of documentation templates and work habits to ensure compliance with Institutional standards and guidelines.
Assist the Clinical Director and Administrators in strategic planning and special projects. Serves on committees as directed.
Review and prepare business plans for existing units or potential new business opportunities, as requested by Clinical Director and Administrators.
Serves as an Epic user support expert to faculty, clinical fellows, and advanced practice providers. Engages Epic technical support and Epic Application Coordinators to address system related questions and issues. Administratively lead efforts to recommend and guide system enhancements related to the clinical practice.
Works with providers to adopt best practices
Manages all faculty activities related to the Oncology clinical practice. Develops provider templates, attending schedules, house staff schedules, fellow supervision schedules.
Bachelor's degree in business, finance, accounting, or other related field required. Minimum of Five (5) years progressively responsible professional-level administrative or financial experience related to monetary or non-monetary resources of a department, center, or unit required.
Additional related experience can substitute for some education; Master's in a related discipline may substitute for some experience, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
The successful candidate(s) for this position will be subject to a pre-employment background check.
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