Classified Title: Course Support Specialist Working Title: Course Support Specialist Role/Level/Range: ACRO40/E/03/CF Starting Salary Range: $21.22-$29.19 Employee group: Full Time Schedule: 40 hours/week; M-F 8:30am-5pm Exempt Status: Non-Exempt Location: 750 East Pratt Street Department name: 60003427-SOM Admin Armstrong Institute Personnel area: School of Medicine
This position reports to the Instructional Design Manager and provides support to the Learning & Development team at the Armstrong Institute for Patient Safety and Quality. The mission of the Armstrong Institute for Patient Safety and Quality is to continuously reduce preventable harm, improve patient outcomes and enhance the value and equity of care around the world by advancing the science of patient safety and quality through discovery, implementation, education, evaluation, and collaborative learning.
Duties & Responsibilities
Participates in the analysis, design, development, and implementation of routine online courses, web-based training, and face-to-face training curricula.
Provide recommendations to faculty and subject matter experts to update existing courses. Perform routine revisions of existing course content.
Assist Learning & Development team with projects. Ensure the delivery of timely results.
Assist Instructional Designers with compliance with established accessibility (ADA/508/UDL) standards as well as university/division standards.
May create system documents and user guides and test system functionality.
Assist Instructional design staff by collecting content for course creation. Performs quality assurance testing for courses.
Will participate in budget reconciliation, resolving payment/invoice issues, and assisting with developing budget projections by collecting information for budget development.
Will provide occasional administrative support for Instructional Designers relating to workshops and offered content.
Will serve as backup for LMS issues/support as needed.
Bachelor's degree in instructional design, instructional technology, education, or related field, and a minimum of 1 year progressively responsible related experience. Additional education may substitute for required experience, and additional experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Special knowledge, skills, and abilities
An ideal candidate will be a self-motivated, organized, detail-oriented, and creative team player who is capable of participating in highly collaborative instructional development processes and willing to contribute wherever needed to ensure team success.
The candidate must have strong oral, written, and visual design skills, as well as interpersonal skills and the ability to deal with multiple constituencies in a fast-paced, dynamic work environment.
Technical qualifications or specialized certifications
Familiarity with graphic design principles appropriate for developing online, face-to-face and blended instruction, as well as print-based learning materials is preferred.
Advanced Microsoft PowerPoint and Word skills required.
Experience with web-based learning management systems and online conferencing software (such as Adobe Connect or WebEx) highly desired.
Competency in basic image manipulation software, such as Photoshop and Illustrator highly desired.
Experience with course authoring tool such as Articulate Storyline or Captivate highly desired
The successful candidate(s) for this position will be subject to a pre-employment background check.
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During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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