How would you like to be part of a consulting firm that changes how customers view consultants? Would you like to lead a Team that creates extraordinary customer value at the same time as driving bottom line profits and yet still puts people first?
We are currently hiring our next top performer in our Grand Rapids, MI office an Incident Coordinator. The Incident Coordinator will Manage our specialized program Incidents with various tasks which include reviewing and entering project data in tracking software, work with vendors to maintain daily progress reports and standard office assistance as needed. Contact FIRM Project managers as needed to assist with incidents.
Create incident items in tracking program (Response Tracker) when an incident occurs at a client’s property (mainly water damage, trauma clean-up, fire, etc..) and manage regular data input throughout the duration of the project.
Communicate with vendors, as needed, to maintain regular project updates.
Assess updates and determine if additional response by FACS is warranted based on set criteria.
Manage project logs and monitor project flow by tracking proposals/authorizations, issuing follow-up notifications with FACS team and clients as needed.
Upon receiving signed authorizations, schedule projects with Project Managers and prepare project document, PIF/POS.
Assist in recording assessment notes and laboratory results and in preparing and reviewing reports to be issued to clients.
Pending approval, issue completed reports to clients in a timely manner following project completion.
Assist in development, critical review, and implementation of new methods and procedures for EH&S program development.
Knowledge normally acquired through the first two to three years of college, such as an associate's degree in science, business, communication, or a related field, or an equivalent combination of education and experience.
Credentialed and/or knowledge of Institute of Inspection, Cleaning and Restoration (IICR).
Two years of property restoration experience or similar trade.
One year of related and progressively more responsible or expansive work experience in project coordination and monitoring.
Problem solving skills related to projects and incidents, ability to maintain confidentiality of information.
A team player with customer service orientation whose strengths include organizational skills, attention to detail, and excellent interpersonal skills.
Experience with Microsoft Office Suite products.
Additional Salary Information: Competitive salary, benefits, compensations, 401k matching, short term, long term disability
About Forensic Analytical Consulting Services
Forensic Analytical Consulting Services, FACS, is a large and diverse, west coast-based environmental and industrial hygiene consulting group. We are skilled at providing asbestos, lead and mold surveys, management plans and project designs, indoor air quality evaluations, occupational exposure monitoring, health and safety plans, litigation support, and many other industrial hygiene consulting services. We serve the needs of facility managers, plant managers and engineers, hospital engineers, infection control officers, attorneys, insurance companies and many others.
All regular employees are offered our competitive compensation package which includes medical, dental and vision options (85% medical covered by employer for employee and 65% medical covered by employer for spouse and dependents), along with 401K company match, life and disability insurance options. Paid company holidays, volunteer days and a generous earned paid time off (PTO) program are included. We offer paid training of annual refresher courses and certifications, of applicable certifications required of the position. We have opportunities for advancement for employees seeking to grow within the o...rganization and we are proud to continue our growth as we celebrate our 30th year in the industry.
We welcome you to submit your resume for consideration email@example.com and look forward to the opportunity of having new team members join our FACS team!
To learn more about us. and our Right People, Right Perspective, Right Now philosophy, please visit us online at www.forensicanalytical.com. FACS is an Equal Opportunity Employer.